Natalie

Hi @abdullahbenamer,

I am so very sorry for the delay in responding to your question!

It looks like, from what I can tell that the categories on that site were just made manually with an accordion dropdown display. (In regard to the category chart on the front page of that site you linked. Is there a different page on the site you were looking to reference?)

You can make an accordion/toggle display like that with a page builder like Elementor. As I mentioned you would have to plug the information into this field manually if you went this route.

As far as being able to search and filtering you could use the basic search function on WordPress itself, or seek out a plugin like: https://www.ads-software.com/plugins/search-filter/ Though, please keep in mind these are not tested out against LifterLMS so we’re not sure how well they will work in combination, but there are plugins that do searches like you are describing.

Within LifterLMS itself there are settings to schedule classes when you edit a course and look under the Restrictions tab, as well as Drip Content when you are editing lessons to delay that content. If that would help with your class scheduling.

I hope this helps you get a start on building your site!

Please let us know if you have any further questions or if we can clarify anything said here!

Thanks and take care,

Hi @sshebear,

I’m sorry you’re having this issue!

To answer your second question first, yes! LifterLMS works great with Beaver Builder: https://lifterlms.com/docs/best-page-builder-plugin-use-lifterlms/

You should be able to remove any quiz that’s been associated with this lesson in the Course Builder. You can follow these steps: https://lifterlms.com/docs/how-do-i-delete-a-quiz-in-lifterlms/ or if you don’t want to delete the quiz entirely, clicking the little broken link button next to the trash icon will disassociate the quiz from the lesson.

I hope this helps!

If the issue continues even without a quiz associated with the lesson please let us know! Please, also provide us with a copy of your LifterLMS System Report along with your question. https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/. When posting your report, please follow the https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay . This can help us identify potential conflicts that could be causing this issue!

Thanks and take care,

Hi @thecontemporaryteacher,

I’m glad you got the merge codes working!

I did a little more testing with this, and found a way I think will work.

1.) Add the certificate background on the main certificate edit page.
2.) Edit the certificate with a transparent background in Elementor.
3.) Set the template to “Default Template” without going back to the default editor.

This should produce the background at the normal size and the certificate text on top of it positioned in Elementor, while leaving the print/save buttons at the bottom. However, that said, while I can recreate the missing print/save buttons while editing in Elementor I can’t recreate the broken certificate. So, you may have to do the opposite, meaning set a transparent background for the certificate background on the normal edit page and then have the proper certificate background in Elementor.

Let us know if this works for you!

Thanks and take care,

Hi @efstraatios,

I apologize for the confusion! I see what you’re talking about now with the courses permalink!

Unfortunately, all courses and memberships, regardless of visibility settings, will always be accessible with the direct link.

There’s more information on course catalog/membership settings here: https://lifterlms.com/docs/course-membership-visibility-settings/

One thing you could do to make it harder to get to the course page via the direct permalink is to change the permalink from courses to something that’s not the default and a little more difficult to just stumble upon by typing the right thing into your browser bar.

To change the permalink you would go to the course catalog page and in Gutenberg locate the Permalink setting in the righthand sidebar. In Classic Editor the permalink will be directly below the title with a pencil edit button. If you do this keep in mind you may have to go into Settings->Permalinks and save that page to make the changes take affect.

I apologize for the inconvenience!

Please let us know if you have further questions!

Thanks and take care,

Hi @frederikemoodie,

I’m sorry you’re having this issue!

Unfortunately, without an error log we can’t be sure.

Is there a way you are able to recreate the issue, where we can follow the steps to troubleshoot on a test site.

If there is a specific student that this is happening to consistently, you can have them try to run through the quiz after temporarily disabling the other plugins (aside from LifterLMS) on your site and see if this solves the issue for them. If it does, it means there is some kind of plugin conflict that you can start narrowing down by turning plugins on one by one until the issue reappears.

For those students who were unable to complete the quiz, you can delete their attempts so they are able to try them again! If you go to LifterLMS->Reporting->Quizzes, select the quiz in question, then the student, and on their attempts page delete the selected attempt.

Let us know if you’re able to do the above troubleshooting! Otherwise, if you get an error log please share that with us and we will take a closer look!

Thanks and take care,

Hi @thecontemporaryteacher,

Thank you for sharing the custom CSS! I don’t see any conflicts when adding this to the test theme on our local site, though the padding might be affecting the certificate with other settings on the theme set up you have.

That said, it might actually be a better idea to have it be the Elementor fullwidth page template!

This will allow you to edit the certificate completely in Elementor. So you should then be able to add the certificate background image within Elementor, and save it within that template which could solve the split page issue! Which then would hide the blurry/split page issue of the default template.

Have you tried this?

Let us know if you have further questions!

Thanks and take care,

Hi @barrysampson,

I’m sorry your client had this issue!

I’m not sure what could have caused this to happen just based on this information.

Could you provide us with the site’s system report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ (When posting your report, please follow the guidelines for posting code: https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay .) This will help us rule out any kind up update conflicts or plugin conflicts.

Were the posts saved in order from the start, or did the order change right after it was saved?

Did you encounter any error messages while you were fixing this for your client?

Any further information you can provide us so we can try and take a shot at troubleshooting the issue on a local site is helpful!

Thanks and take care,

Hi @thecontemporaryteacher,

I tested the theme your using with a test site certificate and am still not able to recreate the issue.

Do you have custom CSS or a page builder that you are also using on this theme?

The picture dimensions can be found when you “upload” a new picture or go to your WordPress media library and select the image. On the right hand side it should list the height and width.

Is there maybe a margin setting when editing in elementor that is pushing the print and save buttons off the screen? If you create a new test certificate without using elementor using the same background image do you encounter the same issue?

You may need to use custom CSS to ultimately correct the certificate size. We have documentation here: https://lifterlms.com/docs/add-custom-css-using-wordpress-customizer/ and here for this https://lifterlms.com/docs/css-structure/

Let us know if any of the troubleshooting suggestions worked!

Thanks and take care,

Hi @0rbita,

I’m sorry you’re having this issue!

Are you having issues saving courses/memberships or saving everywhere on the site all together.

What are the steps you’re taking before trying to save changes?

Can you please provide us with a copy of your LifterLMS System Report along with your question. Can’t find it? Review our guide to finding your system report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ . When posting your report, please follow the www.ads-software.com forum guidelines for posting code: https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay

Any extra information you can provide us will help us more adequately find a resolution to this issue!

Thanks and take care,

Hi @efstraatios,

I apologize if I’m mistaken, but it seems like the course catalog page is also your front page.

If this is the case this documentation should help you resolve this issue: https://lifterlms.com/docs/courses-on-frontpage/

The courses shortcode mentioned in that documentation can be expanded upon and used in combination with the hide content shortcode found here: https://lifterlms.com/docs/shortcodes/#lifterlms_courses

Does this help or is this related to a different issue?

Thanks and take care,

Hi @jonathanwilson,

This is likely part of a setting in the footer menu. You can edit the footer menu in your WordPress Admin by going to Appearance->Widgets and then removing or changing the widgets in the footer. The other place you can edit the footer menu is under Appearance->Menus and selecting the footer menu (if one is created).

In LifterLMS unless a lesson is set to free no unregistered/unenrolled user can see the course work. If you’re wanting to remove the course syllabus (the list of the lesson names) if you’re using the current WordPress editor Gutenberg, you can remove the course syllabus block from the course so it does not list the lessons.

A few tips that can cut down on bots is by turning off the “Anyone Can Register” setting checked on your main WordPress General settings here. You can find that setting by going to Settings->General and then the sixth option down under Email Address.

Disable the Membership option “Anyone Can Register”.

This is not required for LifterLMS registration and allowing anyone to register opens your site up to endpoints by millions of bots who will register spam accounts.

Also, WordFence (the free version) will block a lot of this kind of spam without captcha! We would recommend configuring that if the spam continues.

I hope this helps!

Let us know if you have further questions!

Thanks and take care,

Hi @thecontemporaryteacher,

I’m so sorry for the delayed response!

We were able to download the theme, but I can’t see the certificate through the link you sent. Can you take a picture of it and link the picture through a service like dropbox or google drive for us?

If you could also give us the dimensions we can look into recreating the issue in hopes of solving it!

Thanks and take care,

Hi @tpvinnie,

This could be one of two things!

The first (if you are also using WooCommerce) could be a known conflict that we have resolved in LifterLMS version 3.31 so if you update to this version this should resolve the issue!

Otherwise, you may be missing the slug for the edit-account in your LifterLMS->Settings->Account page. On that page there should be a selection of endpoints and if edit-accounts is empty then this would result in a 404 error.

Please let us know if this helps!

Thanks and take care,

Hi @cedric41,

Can I ask which autoresponder you’re using and a copy of your site’s system report via postbin or a similar service? https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/

The more I know about the autoresponder and set up of your site the better information I can offer you in how to get this to work or alternatives that you can use to work around the problem.

We do have a way to add custom fields to the registration field by use of this code: https://lifterlms.com/docs/add-custom-fields-lifterlms-checkout-open-registration/ (the business name is just an example as a way to show where you need to change the settings). However, without knowing what autoresponder you’re using I’m not sure if this would work for your specific circumstance.

Let us know if you have further questions!

Thanks and take care,

Hi @thecontemporaryteacher,

I apologize if we were misunderstanding you. Are you just wanting to add the sign in/sign out to the site menu? If so then you may be able to use this option: https://lifterlms.com/docs/lifterlms-navigation-menu-items/#in-and-out

However, with the dynamic logged in/my account link is tied to the student dashboard page exactly as Thomas described above.

Is this more helpful?

Thanks and take care,