Natalie

Hi @0rbita,

Unfortunately, the only way you can do this is in your database.

If you have access to your site’s MySQL database you can change the student’s enrollment date manually from there under wp_lifterlms_user_postmeta.

You’ll want to find the student by their user_id and change the start_date option to the date that it needs to be.

However, as Thomas said: There’s not scheduling or access expiration setup during a manual enrollment so you’ll need to remove that student when you decide they should no longer have access. This means you will have to manually remove this student when the access to the course is supposed to end with the other students.

I hope this helps!

Let us know if you have any further questions!

Thanks and take care,

Hi @pranadacom,

To add content to the lessons you have to open the lesson page itself. You can do this two ways!

Either, in the builder, when you hover over the lesson icons should show up next to it. If you click the W (WordPress) icon, that will take you to the lesson page to add your content.

Another way to get to the lesson page is to go to Courses->Lessons in the WordPress admin and find the specific lesson you would like to edit and click on it.

I hope this helps!

Please let us know if you have further questions!

Thanks and take care,

Hi @javasource,

I’m sorry you’re having this issue!

I strongly suspect that there’s a conflict with LifterLMS WooCommerce. Not the the plugins don’t work well together, they do! However, when using LifterLMS WooCommerce we strongly suggest using their My Account Page. Out student dashboard integrates with it and all of our endpoints (and endpoints you add in the integration settings) show up on their dashboard.

This prevents conflicts of LifterLMS account settings trying to reach WooCommerce account settings and going to pages that aren’t there.

We have documentation on getting this system set up here: https://lifterlms.com/docs/getting-started-with-lifterlms-and-woocommerce/#account that walks you through the steps and links to further customizing.

I hope this helps!

Let us know if you have further issues!

Thanks and take care,

Hi @thecontemporaryteacher,

The login shortcode should have the option of “redirect” in the shortcode.

The shortcode would look like [lifterlms_login redirect=“your dashboard link”]

Is this what you’re looking for the login to do?

Let us know if you have further questions!

Thanks and take care,

Hi @rperrett,

Unfortunately, we are not able to recreate the issue on our testing sites.

If you could, please, send us a link to your trial site so we can have our developer look into what the issue could be!

Once we’ve figured out the issue we will follow up with you!

Thanks and take care,

Hi @thecontemporaryteacher,

Nested pages just means that when you created the page it was assigned to a parent page.

You can fix this if you edit a page and locate the setting Page Attributes in the setting and remove whatever has been set for “Parent Page” changing it to “no parent”.

I hope this helps!

Please let us know if you have further questions!

Thanks and take care,

Hi @thecontemporaryteacher,

The LifterLMS Student Dashboard/My Account automatically has login and logout features on it. However, you can add your own login page using a shortcode: https://lifterlms.com/docs/shortcodes/#lifterlms_login which you can have redirect to the dashboard if you don’t want the dashboard to serve as your login/register area. The registration shortcode is here: https://lifterlms.com/docs/shortcodes/#lifterlms_registration

I apologize if you already figured the course catalog out but just in case: To create the course catalog you will want to make sure you have a course catalog page created and then go into LifterLMS->Settings->Courses and set the course catalog page there.

I hope this helps!

Please let us know if you have further questions!

Thanks and take care,

Hi @migswd,

The reason the French Translation isn’t pulling automatically is because the translation is below 90% completion. Only languages at a 90% completion pull automatically. If you’re interested you can always create your own translation files and submit them to GlotPress to get it over 90%

Another option you can use is the plugin Loco Translate: https://www.ads-software.com/plugins/loco-translate/

There is more information on using LifterLMS in other languages here: https://lifterlms.com/docs/use-lifterlms-language-english/

I hope this helps!

Please let us know if you have further questions!

Thanks and take care,

Hi @rperrett,

Instructors are able to create, edit, and delete their own courses. They do not have access to the Certificates/Engagements system by default. Instructors should also be able to see reporting under LifterLMS->Reporting for quiz review. There is more information on LifterLMS Roles and Capabilities here if you’re interested: https://lifterlms.com/docs/roles-and-capabilities/#instructor

If the reporting option isn’t showing up for instructors there may be a plugin conflict. Can you provide us with a System Report through a service like pastebin or similar? You can access your system report here: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/

This will give us more information to tell if there is an issue somewhere!

Let us know if you have further questions as well!

Thanks and take care,

Hi @dantheman1981,

I’m sorry you’re having this issue!

Could you tell me the settings you have for your certificate exactly, and which course the certificate should be triggering when you complete it.

This can be found under Engagements. If you select the certificate you created an engagement for it should show you the Engagement Options, that is the information I’m asking for.

I suspect that something maybe didn’t get saved properly when you created the engagement to trigger the certificate, so the notification is sending the you earned a certificate but it’s not assigning the certificate itself!

Let me know what those settings are and we can continue to troubleshoot from there!

Thanks and take care

Hi @thecontemporaryteacher,

That does help to know you’re using Elementor, thank you!

If you could also provide us with a copy of your system report https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ via pastebin or a similar service? This helps us see potential issues and system settings to help quickly diagnose any issues.

1.) The gray boxes on the page are the built-in Course Syllabus. Information on how it can be removed are outlined here: https://lifterlms.com/docs/can-remove-display-course-syllabus-author/ The easiest way would be through LifterLMS Labs: https://lifterlms.com/docs/lab-action-manager/

2.) This will depend a lot on the theme you’re using. You can also use some custom CSS to control it if the theme doesn’t let you pick colors or font size, etc.

3.) It would be helpful to know which Theme you’re using. Many themes have an option that lets you disable the title on posts or lesson pages. Otherwise it could be handled with some CSS.

All the stuff in the gray box at the bottom is controlled by the footer menu. It can be edited or removed in the WP Admin either under Appearance->Menu or under Appearance->Widgets, depending on where the footer was originally set.

The Elementor post navigation is a bit tricky, it’s not quite integrated with with lessons editor so it doesn’t work with it to navigate through lessons.

Are you just wanting to change the way our navigation buttons look?

If you could provide us with a bit more information including the system report we would be happy to help accomplish what you’re looking to do!

Thanks and take care,

Hi @mjyampa,

I’m sorry you’re having this issue!

Just make sure this isn’t a typo problem are you following the shortcode outlined here: https://lifterlms.com/docs/shortcodes/#lifterlms_course_outline with [lifterlms_course_outline] not [lifter_lms_course_outline]?

If the forum just messed up the coding here then it definitely sounds like something is going wrong, but without more information it’s hard to point to exactly what that is. Could you please provide us with a copy of your system report https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ via pastebin or a similar service?

Could you also provide us with the direct link to the page where you’re encountering the issue?

If you would like to provide screenshots as well, that would be helpful! Just keep in mind the forums don’t let you directly upload screenshots, they have to be sent through a link with a service like dropbox or google drive.

The more information we have the better we can help resolve this issue for you!

Thanks and take care,

• This reply was modified 5 years, 10 months ago by Natalie.