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Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter nroe0627

    (@nroe0627)

    @sergustaw789 I’m not exactly sure what you mean or how to do that….

    Thread Starter nroe0627

    (@nroe0627)

    I don’t need a refund as I didn’t pay for the theme, only the hosting through Bluehost.

    I don’t understand why you won’t help to fix this problem. I saw that another individual had a similar problem a year ago yet it suddenly worked. I just want this one part of my website to work and it won’t.

    Thread Starter nroe0627

    (@nroe0627)

    I just contacted Bluehost and asked that they look into the issue. They see no issues on the server side and repeatedly told me it’s an issue with the theme. I’m now faced with potentially having to choose a new theme and rebuilding the entire site. This is totally unacceptable.

    They updated my WordPress to make sure it is the most up-to-date, plus they had their specialists look into anything that could be occurring on their end and found nothing.

    Will you please help me resolve this issue because they keep saying it’s a theme problem.

    Thread Starter nroe0627

    (@nroe0627)

    I did but you never answered me back!

    I have no idea what you mean about the installation, file or code being corrupt. I have no idea how to fix it and you’re not helping me. I’m new to all this, so to assume I know how and what you’re talking about is ridiculous.

    I’m trying desperately to find a solution and all you’re doing is talking as if I understand code, etc. I’ve seen your responses to others in other threads, and you come across rude and unsympathetic in attempting to address people’s issues.

    It’s off-putting, and for someone who knows very little about all this, it would be nice to have some “why not try this” instead of, “I’m not going to help you.”

    At this point, I don’t know what to do, which is very upsetting, especially considering I’m building this site for a church.

    Thread Starter nroe0627

    (@nroe0627)

    I’m sorry but it’s still not working

    Thread Starter nroe0627

    (@nroe0627)

    I just published and it’s still not working….

    Thread Starter nroe0627

    (@nroe0627)

    Oh my gosh! Thank you so much!

    Thread Starter nroe0627

    (@nroe0627)

    I just did it.

    Thread Starter nroe0627

    (@nroe0627)

    I installed a plugin because I’m not very good at going into the code. When I try to use Custom CSS on the Customize side of the site, I don’t see any difference and I think it’s because I have no idea what I’m doing.

    Also, I don’t know where to find the existing CSS code. I don’t know what tab to look under (Appearance, Settings, etc.) As I said, I’m very much of a novice when it comes to code, so all the terminology means very little to me.

    Thread Starter nroe0627

    (@nroe0627)

    Yes, I’ve read through that thread, but I can’t figure out where I need to make the change within the code. I found a way to do with a plugin for the Service Times area (Right Column), but I can’t figure out how to do it with the slideshow.

    I think it’s because my slideshow isn’t showing up under “Visit the Site” which is where I made the change for the Right Column color on the homepage.

    Thread Starter nroe0627

    (@nroe0627)

    I don’t want my site to be live right now. If I do make it live to determine what the problem is, is there any way I can hide the website again so it isn’t viewable to the public yet?

Viewing 11 replies - 1 through 11 (of 11 total)