nroussell

Found some other help–it was a youtube plugin gone awry based on our old, old WP version.

Awesome! So I have everything pulled down from public_html and I’ll also pull down www (and I have a recent database backup too).

Thank you so so much and I’ll update with how it all turns out! I’d like to leave it unresolved until I can make sure I’m out of questions if that’s okay; if it’s better to check it as resolved and follow up in another thread, I’m happy to do that too.

Thanks again!!

I see. That makes a lot of sense. So is the only thing that could break in relation to WPZoom the theme, and then I would just replace that backup?

Also, in making sure I have all the files, is everything from public_html everything I need? Maybe this is a total overreach of a question for you, but if you know, I’d love to hear! (In the main FTP there are a bunch of folders, including .attracta, .cpanel, .htpasswds, .pki, .trash, access-logs, etc, mail, perl5, public_ftp, site-backups, tmp, and www)

Thank you!!

Thanks to both of you, @senff and @sunrader!! Sorry it’s been so long, I’ve been puzzling through all of this with y’alls helpful advice and making sure I have it all.

So I’ve logged in to our FTP and pulled down onto my computer ALL the folders in public_html, the website root URL (is that always what it’s called…?), as well as pulled a database backup from a plugin we have. I guess maybe I should pull all the files too.

As I understand, if something breaks, I’ll get into the FTP and just replace the files there with what I have pulled down (Discovery for a break because of the theme, and all root files minus wp-content for a WP break). Is that all correct? What happens if it breaks because of a WPZoom update? Also when would I need to use the database backup?

Again, thank you all so much for all your help!!