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  • Thread Starter nseubs

    (@nseubs)

    Now I’m being told by other authors on my site that they’re also unable to see the box contents, but just tabs. Only one person currently on my site is able to see the contents.

    When I performed the conflict check, and reverted to a default WP theme, every other plugin was disabled. I only activated Yoast SEO.

    A Javascript error that I’m seeing is listed here in Chrome’s console:

    Uncaught SyntaxError: Invalid or unexpected token – search-metadata-previews-1611.js:1

    Thread Starter nseubs

    (@nseubs)

    @devnihil i’ve cleared the cache using the WP Rocket plugin. I’ve also created a new user with admin capabilities, I then logged in as the new user and could not see the Yoast SEO boxes, I could see the tabs, but nothing in them.

    Thread Starter nseubs

    (@nseubs)

    @devnihil yes I can confirm that all of the settings you listed in the previous post are selected and turned on.

    Thread Starter nseubs

    (@nseubs)

    @devnihil it is still happening in Twenty Twenty and Twenty Nineteen. I’m unable to see the contents of the Yoast SEO box on my posts other than the tabs.

    • This reply was modified 3 years, 7 months ago by nseubs.
    Thread Starter nseubs

    (@nseubs)

    @devnihil I see the Yoast headers so I see the tabs at the top SEO, Readability, Schema and Social, but nothing below them, just nothing populates below them when I click on them. The health check and troubleshooting plugin turns up no errors for me. I deactivated all plugins except the Yoast plugin and it’s still not showing up in the posts. Something doesn’t add up because other admins on my site can see the Yoast SEO tabs and information inside the boxes below them populate with information. So I know that the plugin actually works, I’m just the only user/admin on my site that can’t see this information currently.

Viewing 5 replies - 1 through 5 (of 5 total)