ntaxes

Thank you for the good news Pawel. In the interim while waiting for the upgrade, how does my client get past the warning. It is preventing my website from loading.

Thank you.

Hi Pawel,

Thank you for the swift response. I uploaded the log files and details you requested. Thank you.

The issue is not resolved. I emailed your company like requested and a few weeks later I was asked to send you admin login credentials to my website. I spoke to the owners and we all agree that we are not comfortable emailing and giving out our admin login. I am disappointed that this is the only possible way to diagnose why a SAVE button disappears from the settings screen. I hope your company can come up with another idea or we will have to transition to another program that is more stable. Thank you

Hi Nastia,

Thank you for responding. Honestly, I am extremely disappointed to hear the lite version can’t do what your company claims it can do. We wasted a tremendous amount of time and effort on this. I have deleted the second service item so the program will work in the meantime while we fix the save issue.

I deactivated all my plugins as you suggested and the “save” button is still missing from the general settings tab. I don’t know if it has anything to do with this bug but I noticed the save button missing after I had turned on the setting for your program to manage cache. That setting is also missing from the screen so I have no way to clear the cache or change it back. Hope this helps

Hi Kasia, I don’t know if the two are related but I also just discovered that my General Settings page has no “Save” button and the last setting visible is the “Payment Required” setting. We are supposed to go live this week and this plugin is a major part of the site so I really hope you can help me work these issues out or we have to find another option ASAP. Thank you

Hi Kasia,

Thank you for your response.

I set the “Google Calendar API Integration” to “yes” but when I go into the user profile for the service provider the fields are greyed out and it won’t let me enter anything.

Thank you for the help Kasia ??