nydp1986

Okay! I found the issue. The issue was “WOOCS – WooCommerce Currency Switcher” plugin. After deactivating it all the payment methods were shown as usual. Thank you for the support.

Yes!
I performed the conflict test in the Stagging Site which you’ve described above.

Facebook for WooCommerce was shown on the Original Site, not in the Stagging Site

These are the results I got from the mentioned path above. Page 1 is the results for the Staging Site and page 2 is the Original Site

Screenshots

I have done it with WP staging like you explained above but still not working.
Screenshots

Can it be a problem with my hosting service?

Like I said in the previous message I enable the direct bank transfer option for a test and it’s working properly but COD doesn’t work.
Screenshots

I have tried the way that u explained here, yet it’s not working. So I restore it to the previous theme. I accidentally enabled the check payment and then it shows in the site checkout but Cash on Delivery is still not showing. I activated the Direct Bank transfer method too, and it also works properly, but the COD and the “onepay payment gateway” were still not working. Can it be a problem with my hosting service?

Here is the “System Report” (without activating “onepay payment gateway”)

### WordPress Environment ###

WordPress address (URL): https://nydp1986.com
Site address (URL): https://nydp1986.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.34
PHP Post Max Size: 1 GB
PHP Time Limit: 1500
PHP Max Input Vars: 2000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wpai_
Total Database Size: 150.91MB
Database Data Size: 141.79MB
Database Index Size: 9.12MB
wpai_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpai_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpai_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
woocs_statistic: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_actionscheduler_actions: Data: 1.52MB + Index: 1.28MB + Engine InnoDB
wpai_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_actionscheduler_logs: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
wpai_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_cf_forms: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpai_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpai_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_cf_form_entry_values: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpai_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpai_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpai_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_hustle_modules_meta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wpai_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpai_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_itsec_dashboard_events: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpai_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_itsec_lockouts: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wpai_itsec_logs: Data: 2.52MB + Index: 0.53MB + Engine InnoDB
wpai_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_itsec_temp: Data: 0.13MB + Index: 0.23MB + Engine InnoDB
wpai_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpai_options: Data: 2.52MB + Index: 0.22MB + Engine InnoDB
wpai_postmeta: Data: 49.52MB + Index: 3.03MB + Engine InnoDB
wpai_posts: Data: 81.52MB + Index: 0.50MB + Engine InnoDB
wpai_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpai_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpai_rank_math_analytics_objects: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wpai_rank_math_internal_links: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wpai_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpai_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_usermeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpai_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpai_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpai_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpai_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpai_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wpai_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_woobe_history: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpai_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_woocs_statistic: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_wpf_meta_data: Data: 0.09MB + Index: 0.23MB + Engine InnoDB
wpai_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpai_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpai_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpai_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

acoplw_badges: 2
acoplw_prod_list: 2
attachment: 148
awl-labels: 1
br_labels: 3
customize_changeset: 53
custom_css: 1
elementor_library: 2
elementskit_template: 2
itsec-dash-card: 6
itsec-dashboard: 1
nav_menu_item: 12
page: 18
post: 5
product: 52
product_variation: 129
revision: 1857
shopengine-template: 7
shop_coupon: 2
shop_order: 4
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

WooCommerce Advanced Product Labels: by BeRocket – 1.2.3.7
Astra Widgets: by Brainstorm Force – 1.2.10
WP AutoTerms: by WP AutoTerms – 2.4.9
iThemes Security: by iThemes – 8.1.0
Caldera Forms: by Caldera Forms – 1.9.7
Code Snippets: by Code Snippets Pro – 2.14.3
Elementor: by Elementor.com – 3.6.1
ElementsKit Lite: by Wpmet – 2.5.5
Essential Addons for Elementor: by WPDeveloper – 5.0.12
Facebook for WooCommerce: by Facebook – 2.6.12
Jetpack: by Automattic – 10.7
LiteSpeed Cache: by LiteSpeed Technologies – 4.6
Rank Math SEO: by Rank Math – 1.0.85.1
ShopEngine: by Wpmet – 2.2.1
States, Cities, and Places for WooCommerce: by Kingsley Ochu – 1.3.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.11

WC Cancel Order: by Vikram S – 3.1.4
WooCommerce Smart COD: by woosmartcod.com – 1.6.1
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.20
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.1
Product Filter by WooBeWoo: by WooBeWoo – 2.1.0
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.7.5
WooCommerce: by Automattic – 6.3.1
Hustle: by WPMU DEV – 7.4.13.1

### Inactive Plugins (1) ###

onepay Payment Gateway For WooCommerce: by onepay – 1.0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: LKR (??)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #2834 - /terms-and-conditions/

### Theme ###

Name: Astra
Version: 3.7.9
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /home/nydpukpy/public_html/wp-content/plugins/shopengine/widgets/checkout-review-order/screens/review-order-template.php

### Action Scheduler ###

Complete: 3,233
Oldest: 2022-03-06 23:02:57 +0530
Newest: 2022-04-04 01:42:41 +0530

Pending: 2
Oldest: 2022-04-04 12:11:14 +0530
Newest: 2022-04-08 03:57:01 +0530

### Status report information ###

Generated at: 2022-04-04 01:51:28 +05:30

I have already checked it but it’s still the same. I can’t use COD for international customers but I can use it for customers in my country. Therefore, please help me to solve this issue.

I have already complained to the payment gateway support. So I was hoping to collect payments with cash on delivery until the issue is resolved. Therefore I enabled the Cash on Delivery option, but it keeps saying the same thing.

• This reply was modified 2 years, 11 months ago by nydp1986.

Oh okay! Thank you.