obox
Forum Replies Created
-
Forum: Plugins
In reply to: [WP Search with Algolia] How to Push Index to AlgoliaThank you so much for the swift response team. We managed to re-link our API keys and it’s indexing correctly now!
I have further questions re: filtering the data and also a bug report, is it best to pose them here?
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] Not working on my siteI’m going to mark this as resolved without any feedback from the user.
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] Duplicate image and cookie noticeI’m going to mark this as resolved without any feedback from the user.
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] ErroI’m going to mark this as resolved without any feedback from the user.
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] Adsense SupportIf anyone has picked this up, we are investigating a solution here. For the time being Raji had to edit the header.php file to add the adsense tags.
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] Duplicate image and cookie notice@axterx sorry we didn’t get a notification on this.
We’ll investigate the issue asap, I assume you’re using the built in Featured Image function?
Thanks
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] ErroHey @mykhaelvanolli It seems like your parent theme is trying to include files from the theme which is not active when Pronto is active.
If you can, try de-activate the plugin under Plugins or you’ll need to delete the
obox-mobile
folder using FTPYou can add a mobile navigation by going to Appearance > Menus and adding a new mobile menu, and you can add items to the Obox Mobile Sidebar to get the sidebar button to show.
@midmich sorry about the delay here, I’m going to make sure we get notifications to our inbox.
We released an update to the plugin which fixes this issue.
I think the update was released on Tuesday when we pushed the WooCommerce feature set.
You are correct, you need to activate both plugins. All the functionality is built into the free plugin with the Pro plugin just unlocking them, that way we can always push Pro features without writing a custom update function in the Pro version.
Forum: Plugins
In reply to: [Pronto - Mobile Site Convertor] Not working on my siteHey Andy,
Can you drop me a link to your site? The main reason it wouldn’t work would be if you have a caching plugin which doesn’t split caching between mobile and desktop, or if the theme you’re using hjiacks the theme switching function that we use.
Thanks for your patience on this ticket!
Sorry for the late response, (it’s likely you’ve already launched your site).
For other users having this issue you may just need to re-save your Page Elements tab to get it back.
~ Marc
Thanks for pointing this out guys, it seems we have to include two WooCommerce pages to get around this issue.
Forum: Plugins
In reply to: [Launchpad - Coming Soon & Maintenance Mode Plugin] Adding Social NetworksNice, just remember to save your code somewhere because it’ll be overwritten with an update.
Forum: Plugins
In reply to: [Launchpad - Coming Soon & Maintenance Mode Plugin] Google FontsWhen we created Launchpad TypeKit was a better custom font option than most, obviously things have changed since and we haven’t updated with Google Font options.
You can use the custom CSS box to add Google Fonts for the time being.
Forum: Plugins
In reply to: [Intercom Integration for WordPress] Needs to pass User Role back to intercomThat’s a good idea, I’ll consider this in the next update.
~ Marc