Hello, sorry about the issues, we have solved this huge issue with Ocean Elementor Widgets, you can update the plugin.
For the automatic updates, you just need to add your licenses keys under Theme Panel > Licenses and you will get auto-updates via your dashboard.
For your support tickets, we are very sorry, we have a lot of support tickets recently, we do our best to answer everyone.
PS: No one sold OceanWP ??