Kristyn

My favicon has disappeared entirely on Google, and this skeleton is a serious problem. I restored backups prior to and after this convo, which had no affect. Previously the site identity customizer controlled successful results in general Google searches. It never got rid of the skeleton in Google Image search results. Please help!! Thanks

Thanks, George! I’ve been seeing my logo in general search results under “All,” and I’m glad you see a change. It’s Google Image search results that are not updating in FireFox, Chrome and Safari. Would you mind letting me know what you see? My testers are seeing the bone too. Thank you!

Hi George,

Thank you for taking the time to provide detailed instructions. I was not confident trying Step 1, but I performed Steps 2 and 3 without success. I tried everything twice after restoring backups. There was a moment when I don’t know how or why the exact data altered resulted in the full size bones theme logo appearing in all my web results in Safari only. I got rid of it by restoring a backup. I thought I’d mention it.

I replaced the following files in the theme wp-content folder. The favicon.png and favicon.ico files were found under the theme name folder and also under library images and changed in both locations. The device files were found in images only and changed there.

— favicon.png
— favicon.ico
— library/images/apple-icon-touch.png
— library/images/win8-tile-icon.png

In the header.php folder all applicable code directed to these four files. I tried everything with and without a file in the site id customizer. I also tried changing the screenshot.png references to favicon.png. I understand what you wrote about it, but extensive research from a long time ago purported that updating all instances of screenshot.png would replace the image. That didn’t work. ; ) I also added screenshot.png to images under admin, which also did nothing. I’m hoping the answer is that I need to request a search engine crawl and that changes will take time.

Because the bones theme is old, would uploading the 24 or so device flavicons help? Before receiving your message, I tried replacing the header.php code with the following, but it didn’t take. I couldn’t tell if the changes were processing. Please let me know if you have other ideas or instructions. The developer is not available any more. Thank you!!!

<link rel="apple-touch-icon" sizes="57x57" href="/apple-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="/apple-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="/apple-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="/apple-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="/apple-icon-114x114.png"> 

<link rel="apple-touch-icon" sizes="120x120" href="/apple-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="/apple-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="/apple-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="192x192"? href="/android-icon-192x192.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="96x96" href="/favicon-96x96.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/manifest.json"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="msapplication-TileImage" content="/ms-icon-144x144.png"> <meta name="theme-color" content="#ffffff">