oizo.gg

Ok, I was checking the error_log file and found an error that kept repeating itself, with the following message:

Warning: cannot modify header information… pluggable.php

The error did not point to any plugin or theme.

Then, I found that the error was generated by a code snippet that I used to force users to log in to enter the website. I changed it to another one, tried again and now the cron events work fine. The test user already appears with the expired membership. I think the problem is solved! ??

Thank you so much for your kind support. ????????????

Just one thing: Is there a way to prevent users from logging in if their membership is expired or not active?

Ok, I did it and the cron event was duplicated again (the one in the first row). Every time I do that the cron event is duplicated again.

Btw, the test member is still active.

Ok, I just did what you suggest. I see that the pmpro_cron_expire_memberships event repeats 2 times.

I ran the second one, then I ran the first one and I got this message: Failed to schedule pmpro_cron_expire_memberships cron event.

Now, if I try to run any of the 2 repeated events, I get the message Failed to schedule pmpro_cron_expire_memberships cron event.

Is it correct that there is more than one event with the same name? Do you think that is the cause of the problem? Should I delete one of theme?

Hi, Jarryd.

After several tests I entered the year 2025 by mistake, I’m sorry. The error persists even when the date has already expired, as I mentioned before. You can corroborate it in the 2nd row of the following image: https://i.ibb.co/7WPcb04/000.png

If you look at the third row you will see that the expiration time worked only once when I tested.

PS: I deactivated and reactivated the Paid Memberships Pro plugin but it’s still the same.

Ok, this image is from the membership history: https://i.ibb.co/vJk13Kr/001.png

If you look at the 2nd row you will see that the expiration date marks a past date but the user is still listed with the active membership. In the other rows you can see the history of tests we were doing before reporting the error and asking for help.

Btw, there are no subscriptions or orders history because users are added manually, as I mentioned at the beginning.

Ok, this is the info:

https://pastecode.io/s/i002gqbi

Hello, Jarryd.

I tried what you suggested but the problem persists. What can I do now? I need to solve this…

Hello again. I apologize for the delay.

This is the problem: When we tested by adding members manually and setting their expiration date and time, they did not get expired and still had access to the courses.

As you recommended, I was trying to find a solution with Master study LMS support and after they tested this issue multiple times, they said:

“I wanted to update you on the ongoing issue where users with expired subscriptions still have access to the course. Our development team has thoroughly investigated the matter and has determined that the root cause lies within the PMP’s admin page/settings, which we do not have the capability to alter, as it involves PMP’s source code.”

I hope you can help me to solve this.

Thank you.

Oh, I got it!

Thank you for your help.

I have the same problem exactly. I’m using WpRocket and disabled their settings just in this page and that works.

Ok, I chose “default email” template and checked the disable option but email notifications keep arriving. Which template should I choose to avoid/disable the email notifications to admin (course added to user, changed password, new user registration and this kind of notifications)?

• This reply was modified 9 months, 4 weeks ago by oizo.gg.

Oh, sorry ??

I didn’t see a support badge next to your username as usual. But I appreciate you for trying to help me.

As I said, my problem was a temporary error with a hosting thing. Everything is working good now.

Thank you very much!

My problem was only with the plugins page. The page speed always was right. What kind of problem do you have?

@yingscarlett yeah, but I’m not sure if there is a noticeable difference. Do you use Elementor as builder?

@fitnsexy you right! was a temporary error caused by a E/S thing.

• This reply was modified 11 months, 3 weeks ago by oizo.gg.

Hello, @jacobstylemixthemes

I have the same necessity. Can you share a screenshot of what you mention in point 3, please? I can’t locate that option.

Thank you.