500 Error with Elementor Page Builder When Metform Plugin is Activated

Dear @wilfredinbox,

Thanks for reaching out to us.

In our development environment, MetForm is working fine. In most cases, this happens because the PHP memory limit configurations are less than recommended. Please make sure the below configurations match your system:

- PHP time limit = 300 
- PHP memory limit = 512M

Then, if you are using any caching plugin on your site, please clear the caches from your site and browser as well. if possible, keep it disabled for some time and then check.

If that also doesn’t help, then disable other plugins except for Elementor and MetForm, and then check if the issue is still there or not. If that solves the issue, start activating the plugins one by one and continue checking. In this way, you will be able to detect what causes this issue. Also, change the permalink and then check whether the plugin is working or not. Watch this video to see how to change permalinks.

Let me know if these points help to solve the issue. Your patience & cooperation in this matter are greatly appreciated.

Best Regards,
Reju

Hi,

Please follow the steps above and let us know your update.

Regards

• This reply was modified 4 months ago by Md Abdullah Al Arif.

Thank you. The instructions were really helpful, and the issues were sorted.

Dear @wilfredinbox ,

Glad to hear that you got the solution.

If you find this plugin and our support team satisfactory, we would greatly appreciate it if you could give us a 5-star rating on www.ads-software.com.

Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market

Best Regards,
Reju