olektidio

Grazie!

This is so nice to hear. Thank you for choosing us. Best of luck from our team! ??

Hi Andreas, of course. Each text in chat is customizable in the Channels > Appearance section. We can help you set it up. ??

Hi there,

Apologies for a late answer.

Yes, we do have an option for that. Please take a look here: https://knowledge.tidio.io/hc/en-us/articles/115004929954-Moving-the-widget-using-CSS

Hi Luis,

I’m really sorry for a late answer. I’ve just loaded your website and the chat appeared immediately for me. Please get in touch with us on our live chat at https://www.tidiochat.com in case of any other issues.

Correct ??

Hi there,

Please note that Tidio Chat is free. After activating the plugin, your 7 day trial period will begin. When the trial period is finished, you can downgrade your account to the forever-free version or continue with a paid subscription.

The chat is forever-free in the Basic version and you will not be charged without your request to upgrade.

Please contact us at [email protected] if you’d like us to switch you to the free version manually.

Hi, apologies we couldn’t help resolve your problem during the first contact. Our support heroes wrote this short article to help you move the widget. Take a look:
Knowledge base article

• This reply was modified 7 years, 6 months ago by olektidio.

Hi Milan, right now other bots cannot be connected with our app, but the good news is, we’re working on our own bots ?? Stay tuned!

Hi there,

Thanks for your warm words, unfortunately we don’t support those changes as the iframe changes are locked. Please edit the colours in the Channels > Appearance section of your Tidio Chat admin panel.

Hi there,

Sure, we can help you move it up a bit. Please get in touch with us via our chat at https://www.tidiochat.com or edit it yourself using the CSS:

#tidio-chat iframe{ bottom:3.5em; !important; }

Hi Jose,

Your client can login via https://www.tidiochat.com once you create an account for them in the Tidio Chat plugin (by clicking “Create your account” in the admin panel)

We’re online on our chat should you have any other questions.

Olek

Hi Adriano,

We don’t offer this feature at the moment. The conversations are stored in the visitor’s browser and are cleared only when the browser cache is cleared.

Please contact us on chat in case of any other questions, we’ll reply immediately there. ??

Best regards,
Olek
Tidio Chat

Hi Neal,

There are two ways of integrating our service on your website. Through a plugin or by manually inserting a JavaScript code in the header section of your website.

Have you added our service via a plugin? Please contact us on chat on our website (www.tidiochat.com) and we will check this for you

We’ll be happy to assist you with the installation process.

Olek
Tidio Chat