oluisrael

@enricocipolla that’s awesome! Meanwhile, can you confirm if every other thing works fine with our plugin on your site?

@manageduser you can use this tool to take and share the screenshots.

@enricocipolla I have tried to recreate the error but didn’t get anything. Can you let me know if the error appears on the admin dashboard or the site frontend?

@manageduser the delivery calendar is currently on the billing form and not above the order notes.

Can you confirm if you’re able to recreate the issue if you switch the checkout page to classic?

Hi @manageduser thank you for reaching out.

Can you confirm if you’re using the classic or block checkout?

Can you confirm if you’re using the latest version of our plugin, the WooCommerce plugin, and the latest version of WordPress?

If possible, I’ll need you to share the affected page.

@enricocipolla May I ask what PHP version your site is running on?

Hi @henrihappy

This issue is as a result of spam carts, which quite and in some cases more than often happen to a number of WooCommerce stores. We have already addressed the issue here and have also shared recommendations alongside it.

Meanwhile, you can always delete unwanted abandoned cart from the Abandoned Orders dashboard by just marking the irrelevant abandoned orders and bulk deleting them. You can also just bulk delete all visitor carts or guest user carts, though I’ll recommend the former.

I hope this helps.

@camouyer It has been over a month since I last heard from you. I’ll proceed to mark this conversation as resolved. If you have any further questions, you can always create a new thread.

Hi @enricocipolla the thing is, we do not wp_cron directly.

1. We use the action scheduler library (present in WC) to automate the reminder emails,
2. The action scheduler relies on wp_cron to run every 1 minute and check and run any pending actions,
3. if wp_cron is disabled, the pending actions are run only when a wp-admin page is accessed,
4. Hence, we advise users to have wp_cron enabled.

With that, it means defining another alternate cron job isn’t needed.

With that being said, you’ll need to add the constant below, but this time with a different value to your wp-config.php file.

It will be define(‘ALTERNATE_WP_CRON’, false);

Add the constant just before the line that says, “That’s all, stop editing! Happy blogging.” This enables it to run on page load, not when you call it directly, via?wp-cron.php?which you certainly do not need to edit. So I’ll strongly suggest you leave that file untouched.

Lastly, I’ll need you to check the action scheduler page to be certainly sure that you do not have backlog of pending actions. If you do a backlog of actions, this will hinder our action hook, “woocommerce_ac_send_email_action”, from running efficiently. You can sort this out by manually running every pending action you have or deleting the irrelevant ones.

I hope this helps.

Hi @julienbernier Please the code below to remove the SKU from product names:

add_filter( 'wcal_email_sku', 'hide_sku', 10, 2 );
function hide_sku( $sku, $product_id ) {
	$sku = '';
	return $sku;
}

Ensure you return as blank so that the SKU will be hidden in the reminder email.

To remove the taxes, use the code below for that:

function hide_taxes( $display ) {
    $display = false;
    return $display;
}
add_filter( 'wcal_show_taxes', 'hide_taxes', 10, 1 );

@bigredseo I just want to let you know that the issue has been fixed and the patch will be added to the next version rollout.

@plittlefield the selectors are e_deliverydate and e_deliverydate_field.

I hope this helps.

@mstudioil Thank you for reaching out.

You need to use the minimum delivery time feature to set a preparation time of 48 hours. This will ensure that the first available delivery date will be two days after the current order date.

I hope this helps.

Hi @jellebuelens the pickup date functionality is limited to the pro version, and thus, isn’t available to the lite version.