Omar ElHawary

Hi @jmvdp,

We don’t have documentation about that but please let me know what is your question so I can provide proper help.

Regards,

Hi @sirrahikkala,

Could you please share some screenshots so I can try to replicate the issue from my end?

Regards,

Hi @albertosaladesignit,

Thanks for reaching out Members Support Team!

Please check Product Visibility by User Role for WooCommerce plugin and let me know if it helps.

Regards,

Hi @vencecanguelos2,

Thanks for reaching out Members Supprot Team!

Please check with Avada theme which captibiles that needed to remove so user can access those options. Also, you can check Admin Menu Editor it can help you to acheive what are you looking for.

Regards,

Hi @stevenmott,

Please share this plugin link so I can check if I can download it.

Regards,

Thanks for sharing @joneiseman!

Hi @clicsource,

Thanks for reaching out Members Support Team!

You will need to portect every page from Content Premission box at the end of the page as in this screenshot.

Regards,

Hi @actev,

You can navigate to WP Dashboard > Members > Addons and enable Members – Admin Access addon to set which user has access to WP Dashboard.

Also, you can check Admin Menu Editor to set which role can access which items in menus.

Regards,

Hi @actev,

Thanks for getting in touch with the Members Support Team!

Before we proceed, did you check with the plugin to see what the required capabilities are to access it?

Thanks,

Hi @stevenmott,

Thanks for reaching out Members Support Team!

Please elaborate more about the issue so I can provide proper help. What is ecwid?

Regards,

Hi @studio2creatives,

I’ve tired to do a test on my test website but I don’t have access to Product Visibility by User Roles plugin as it paid plugin but I tried to do a test using Product Visibility by User Role for WooCommerce plugin which worked fine from my end. So, I recommend contacting the plugin support team.

Regards,

Hi @daveporter,

Thanks fo reaching out Members Support Team!

Is issue related to login or logout as I didn’t got where is the issue come from? Please elaborate more about the issue and how to replicate it from my end so I can provide porper help.

Looking forward to hearing back from you.

Regards,

Hi @studio2creatives,

Thank you for reaching out to the Members Support Team!

I understand the issue you’re experiencing with the Members plugin and the custom user roles. It sounds like there might be some capability restrictions with the custom roles you created. Let’s try a couple of things to resolve this:

1. Check Role Capabilities: Please make sure that the custom roles you’ve set up using the Members plugin have all the necessary permissions enabled for WooCommerce. Specifically, they should have the same capabilities as the default WooCommerce “Customer” role. You can do this by navigating to the WordPress dashboard, going to the Members section, and comparing the capabilities between your custom role and the standard “Customer” role.
2. Compatibility Check: Sometimes plugins can interact in unexpected ways. You mentioned using the “Products Visibility by User Roles” plugin. Can you provide me with a link to the plugin, or confirm the exact plugin you are using, so I can check for any known compatibility issues?

For further assistance, please provide a screenshot of the custom role’s capabilities. This will help us ensure that everything is set up correctly.

Looking forward to your response.

Best Regards,

Dear @miikkamakela,

Thank you for reaching out to us with your suggestion. While our Members plugin currently does not have IP bypass or whitelist feature, we understand the importance of such functionality in enhancing site security and accessibility.

For your needs, you might want to consider using a security-focused plugin that offers IP whitelisting. One such plugin is Wordfence Security. It provides a robust range of features, including the ability to whitelist IP addresses, which can help trusted users or services access your site without restrictions.

We recommend exploring Wordfence Security to see if it meets your requirements. It integrates smoothly with WordPress and offers comprehensive protection tools beyond IP whitelisting.

Thank you once again for your valuable input. Please feel free to reach out if you have any more questions or need further assistance.

Best regards,

Hi @birken,

Plugins are sharing capabilities so grant capability means that user can have access to more than that plugin only, otherwise, you can create a custom capability for Yoast which will require a custom code.

However, you can check Admin Menu Editor to deny users from access other plugins.

Regards,