Omar ElHawary

Hi @mahofer,

Since Avada is a paid theme, and I don’t have access to it. I recommend checking with theme support to determine what captivity is required to allow users to access and import containers.

Regards,

Hi @mahofer,

Thanks for reaching out Members Support Team!

May I ask which page builder you’re using so I can try to replicate the issue from my end?

Regards,

Hi @bangkokaccueil,

Thanks for reaching out Members Support Team!

Please navigate to WP Dashboard > Members > Roles and share a screenshot for this page so we can check how many Granted capabilities for both roles. Also, may I ask what the issue is that Colened role can’t access?

Regards,

Hi @racheldev1,

Please share the page link so I can check the issue from my end.

Regards,

Hi @shamrock82,

Thanks for reaching out Memebrs Support Team!

I recommend checking Admin Menu Editor plugin to acheve what are you looking for.

Regards,

Great to hear everything is running smoothly! If you ever have questions, feel free to open a ticket. Your insights are invaluable to us, and we appreciate it if you ever want to share.

Keep having a fantastic day!

Hi @handmadehome,

Thanks for reaching out Members Support Team!

Please copy/paste PHP snippet below WP Code plugin or theme functions.php to use [members_user_role] shortcode to display user roles.

function display_members_user_role() {
    if (is_user_logged_in()) {
        $current_user = wp_get_current_user();
        $roles = $current_user->roles;
        
        return !empty($roles) ? esc_html(implode(', ', $roles)) : 'No roles assigned';
    } else {
        return 'User not logged in';
    }
}
add_shortcode('members_user_role', 'display_members_user_role');

For display images/content based on user role? I recommend checking Shortcodes.

Regards,

Hi @deepmessage,

Thanks for reaching out Members Support Team!

Please copy/paste PHP snippet below WP Code plugin or theme functions.php and let me know if it helps.

function exclude_protected_from_search($query) {
    if ($query->is_search && !is_admin()) {
        $meta_query = array(
            array(
                'key'     => '_members_access_role',
                'compare' => 'NOT EXISTS',
            ),
        );
        $query->set('meta_query', $meta_query);
    }
    return $query;
}
add_filter('pre_get_posts', 'exclude_protected_from_search');

Regards,

Hi @matthewdhuntley,

You should uncheck it and then click Update button and it will removed as in this screen recording.

Regards,

Hi @flamuren,

Thanks for reaching out Members Support Team!

I believe that we can’t do that as Login page is already protected because Enable Private Site option.

Regards,

Hi @hqueen,

Thanks for reaching out Members Support Team!

I tried to check and everything looks great for me as in this screenshot. So, am I missing something?

Regards,

Hi @theotherdavid,

Thanks for reaching out Members Support Team!

Please copy/paste PHP snippet below to theme functions.php file and let me know if it helps:

function reset_members_access_role_permissions() {
    // Query all posts that have the _members_access_role meta key
    $args = array(
        'post_type' => 'any', // If you only want specific post types, adjust this
        'meta_key' => '_members_access_role',
        'posts_per_page' => -1
    );
    
    $posts = get_posts($args);
    
    foreach ($posts as $post) {
        // Delete the _members_access_role meta key for each post
        delete_post_meta($post->ID, '_members_access_role');
    }
}

// Uncomment the line below to run the function once, and then comment it out after it's done
//reset_members_access_role_permissions();

Regards,

Hi @mikejandreau,

I checked things with dev team and kindly find the reply below:

I investigated this issue from Members and I believe that the cause of this is the hook priority. We’re using the?profile_update?action hook with the default priority set to 10 to add or remove roles. This hook accepts?$user_id?and?$old_user_data?arguments where?$old_user_data?is WP_User object. If the webhook listens to this action and uses default priority 10 or more, the roles in the?$old_user_data?object will run after Members update the user role, which would be the new roles the user updates. To get old roles before Members update user roles, you must use a priority lower than 10.

The?$old_user_data?is user object so if you fetch user data after our code runs you will get updated data with new role. When I used the hook like this:?add_action('profile_update', 'custom_func', 9, 2)?I received old role for user, but when I used this hook:?add_action('profile_update', 'custom_func', 10, 2)?with higher priority, it returned new role.

Regards,

Hi @wiredpinecone,

Thanks for reaching out Members Support Team!

Please navigate to WP Dashboard > Members > Settings > Error Message as in this screenshot.

Regards,

Hi @sriva,

I can’t provide any help in this matter as it paid plugin and we can’t test it to troubleshooting.

Regards,