OptArt

it’s theme dependent. If you need help with custom modification of your theme – let us know via [email protected]

Hi Nickspops,
ups shipping extension is created and supported by 61designs – please contact them directly

Hi Kandrews,
Thanks for check, but why is js still not working for this dropdown? Are you sure no other errors occur?
In the meantime, we’ll check if it’s possible to verify in that place both full and short name.

1,2 – you really shouldn’t change core files – you’d loose your changes after upgrade. Simply use Codestyling Localisation plugin in that case.
3 – please provide your site url for check via [email protected]

1,2 – best way to change strings while using English would be to change in wp-config language to “en_GB” than modify “en_GB” language under codestyling localisation plugin.

3 – there is no easy way for that for now. If you’d like to have quote for custom development of such feature – please contact us via [email protected]

That sounds really strange – we do host personally “high traffic” sites without issues.
I don’t want to influence your decission regarding e-commerce platform, but it would be good to see what is really happening on your installation.
If you can provide us your theme copy and jigoshop system info over [email protected] – that would be great!

Hi @joems14,
this error means that you have jigoshop store toolkit plugin enabled while jigoshop itself isn’t. This plugin appareantly doesn’t have safety check if jigoshop is enabled or not.
What to do: rename jigoshop-store-toolkit directory to disable this plugin manually. You should have access to admin panel back then

Hi btgip,
we’re handling already your issue via [email protected]. You’ll get reply directly to e-mail as soon as it’s sorted out!

It seems to be overwritten by some other styles,
try using

.product.first {
clear: left !important;
}

Thanks for contacting us via internal support -closing this topic

Hi Annagallow,
can you send me server response? We don’t have any other notices about mail issues.
To speed things up for you, please try using [email protected] (we’ll need your site url and access so let’s keep it out of public forum)

+ what variations has in common with high traffic?
Do you mean that your server is not capable of handling the website? If that’s the issue – let us know via [email protected], maybe we’ll be able to offer better hosting for same/similiar price.

We use jigoshop on multiple high traffic websites and the code was already optimised to serve them well. However, you can always be better in that and further improvements are on their way!

Hi @dijas,
What do you mean as fail variation matching?
Are you sure everything is set up correctly?
It is used in shops with thousands variation items and none issues like that were reported before.
If you need help with checking out what’s going on in your shop – let us know via [email protected]

Hi @veronicab,
we’re checking it out. Most probably docs for that bit needs to be updated.

Hi Joseph,
Thanks for using our plugin!
It seems to be fine: https://awesomescreenshot.com/0092nu06dd
If possible, try to do video conferrence with user with issues to see what’s really happening. At least try to check with him/her the browser version – maybe it’s some ancient IE that has js issues?