Nick Tomkin

We’re all on the latest version of the plugin, most likely. The real problem is that this is a badly maintained plugin – perhaps the worst I’ve ever seen with a paid plugin. I am sure whomever is at the helm sold it for a fat cheque, and doesn’t actually care about the aggravation caused to the paying users. Unfortunately, a lot of us are stuck with RCP for the time being. Turning off other plugins doesn’t fix your broken one.

I had to remove the hook to make it work.
It was preferable to downgrade to 5.9 in my opinion.
I haven’t received any details on how to correct it though

I have found the function that was creating the issue.
I have not corrected the function yet.

add_action( ‘pre_get_posts’, ‘our_pre_get_posts’ );
function our_pre_get_posts( $query ) {
if ( $query->is_archive ) {
$query->set( ‘order’, ‘ASC’ );
$query->set( ‘orderby’, ‘title’ );
}
if ( $query->is_tag || $query->is_tax ) {
$query->set( ‘post_type’, array( ‘product’ ) );
$query->set( ‘posts_per_page’, 18 );
}
if ( $query->is_tag ) {
$query->set( ‘posts_per_page’, 18 );
}
if ( $query->is_search ) {
$query->set( ‘posts_per_page’, 18 );
}
}

Thanks, but I already reviewed that list.

Here is the Health info:

### wp-core ###

version: 6.0
site_language: en_US
user_language: en_US
timezone: America/Toronto
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: -1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/html
wordpress_size: 83.85 MB (87921400 bytes)
uploads_path: /var/www/html/wp-content/uploads
uploads_size: 2.03 GB (2181763844 bytes)
themes_path: /var/www/html/wp-content/themes
themes_size: 29.04 MB (30450492 bytes)
plugins_path: /var/www/html/wp-content/plugins
plugins_size: 79.59 MB (83458990 bytes)
database_size: 234.09 MB (245464404 bytes)
total_size: 2.45 GB (2629059130 bytes)

### wp-active-theme ###

name: European Textiles (europeantextiles)
version: 1.0
author: Orbital
author_website: https://orbital.ca/
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, widgets-block-editor, woocommerce, menus, widgets
theme_path: /var/www/html/wp-content/themes/europeantextiles
auto_update: Disabled

### wp-themes-inactive (5) ###

Twenty Fifteen: version: 3.2, author: the WordPress team, Auto-updates disabled
Twenty Nineteen: version: 2.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2

### wp-plugins-inactive (29) ###

Adminimize: version: 1.11.7, author: Frank Bültge, Auto-updates enabled
Advanced Custom Fields: version: 5.12.2, author: Delicious Brains, Auto-updates disabled
BackUpWordPress: version: 3.13, author: XIBO Ltd, Auto-updates enabled
Bulk Edit Products, Prices & Attributes for Woocommerce (Basic): version: 2.3.5, author: XAdapter, Auto-updates disabled
Categories Images: version: 3.0.1, author: Muhammad El Zahlan, Auto-updates enabled
Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates enabled
Disable Gutenberg: version: 2.7, author: Jeff Starr, Auto-updates enabled
Google Analytics Dashboard: version: 2.1.1, author: Team Yoast & Carson McDonald, Auto-updates disabled
Google XML Sitemaps: version: 4.1.1, author: Auctollo, Auto-updates enabled
Health Check & Troubleshooting: version: 1.4.5, author: The www.ads-software.com community, Auto-updates disabled
Import and export users and customers: version: 1.19.3, author: codection, Auto-updates enabled
Links CPT by Orbital: version: 1.0.0, author: Orbital, Auto-updates disabled
Ninja Forms: version: 3.6.9, author: Saturday Drive, Auto-updates enabled
Powerful Posts Per Page: version: 1.1.0, author: Toro_Unit, Auto-updates enabled
Redirection: version: 5.2.3, author: John Godley, Auto-updates enabled
Right Now Reloaded: version: 2.2, author: Michael Dance, Auto-updates enabled
Search Everything: version: 8.1.9, author: Sovrn, zemanta, Auto-updates enabled
ShareThis Dashboard for Google Analytics: version: 2.5.4, author: ShareThis, Auto-updates enabled
Slides CPT by Orbital: version: 1.0.0, author: Orbital, Auto-updates disabled
WooCommerce: version: 6.5.1, author: Automattic, Auto-updates enabled
WooCommerce Canada Post Shipping: version: 2.5.27, author: WooCommerce, Auto-updates enabled
WooCommerce Measurement Price Calculator: version: 3.20.1, author: SkyVerge, Auto-updates enabled
WooCommerce Remove Product Sorting: version: 1.2.0, author: SkyVerge, Auto-updates disabled
WooCommerce Stripe Gateway: version: 6.4.0, author: WooCommerce, Auto-updates enabled
Wordfence Security: version: 7.5.10, author: Wordfence, Auto-updates enabled
WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates enabled
WP-Sweep: version: 1.1.5, author: Lester 'GaMerZ' Chan, Auto-updates enabled
WP Backup Plugin: version: 1.2, author: Umar, Auto-updates disabled
WP Mail SMTP: version: 3.4.0, author: WPForms, Auto-updates enabled

### wp-media ###

image_editor: false
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
gd_version: not available
ghostscript_version: not available

### wp-server ###

server_architecture: Linux 5.4.0-81-generic x86_64
httpd_software: Apache/2.4.41 (Ubuntu)
php_version: 7.4.23 64bit
php_sapi: apache2handler
max_input_variables: 10000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 8.0.26
client_version: mysqlnd 7.4.23
max_allowed_packet: 67108864
max_connections: 151

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/wp-content
WP_PLUGIN_DIR: /var/www/html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

We’re having the same problem with the chat plugin “pumping”

pumping demo

Hey @facebook,

It is still a problem for myself and a few clients. I have a video here to illustrate what @k2tlintks was also mentioning:

Supporting video

Thanks for your help in this matter.

The plugin inherits your theme’s stylesheets. To make the text bigger, you can add css to the “Custom CSS” section of the plugin. This would work:

Custom CSS:

font-size: 1.4em;

Adjust the 1.4em value until you have the look you want.

Thank you. You can use a plugin like WPML to translate content within the plugin. Our plugin does filter all text, so it shouldn’t be too hard.

Please send an email to [email protected] with the subject “SUPPORT for Corona Virus Plugin”, and include a screenshot of this so we can duplicate the issue.

In the next release, we will be adding alignment for the data short code. Apologies that you cannot get it to centre with <center/>. We did test that this could be done, but have since learned of a few instances where centring is not working correctly.

@dnisrael We recommend using the banner as a simple notice, and link to page, where more formatting can be used.

@mmediagroup You tagged it with “modlook” so that basically is flagging.

@mmediagroup No data is being sent about the user.

• This reply was modified 4 years, 7 months ago by Nick Tomkin.
• This reply was modified 4 years, 7 months ago by Nick Tomkin.

Hey @mauro26,

Can you email [email protected]? Include the word “SUPPORT” in the subject, and supply the website that you are experiencing the issue with.

Thank you

Hey @bombhaus,

Thanks for your request. Please download the latest version for this feature.

Thanks