Hello!
We are having a similar issue with one of our client sites: revenue is being logged properly but transactions are not in the Enhanced Ecommerce view in GA.
Site is https://tcmatthews.ie. Some of our digital products are free samples, but we would still like to track those as transactions in GA. The events we set up in GTM are tracking properly (we had 28 free sample orders in the last 30 days) as you can see in this screenshot:
https://prnt.sc/1yvs3gw
But in the same time window, the Enhanced Ecommerce view only shows 7 transactions:
https://prnt.sc/1yvsaow
As you can see, the data in some of the other columns is also not matching up properly. Any insight into why some of these are being tracked while others are missed, even though they are tracked properly in events, would be a huge help!
Thanks for your time,
J
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This reply was modified 3 years ago by originate.
