orotec

I second this !!

On my PDF invoice, no record is shown of the PW gift Card amount that was deducted from my balance.

It shows for instance:

Order Subtotal : € 52.00
Shipment costs : €7.50
Order Total : € 14.50

and is nowhere it is showing where the €45.00 went to, my accountant is not pleased !!!

We should have a discount line between shipment and order total, telling the PW giftcard discount that was deducted, like it shows in the Admin order detail screen.

Thank you very much

so can’t there be an option in WePos to have discount also ‘including vat’, so VAT is correctly calculated on end amount of invoice?

that resolved the problem, thank you !

This is thefree plugin with default settings, no additional modifications, just added logo image and address info.
in the webshop where the plugin no longer works (used to work up until a few weeks ago), there are no other ‘special’ product plugins compared to the other shop, where it still works, in contrast, on the other shop, we use special product plugin 3DPrint, but there everything works fine
Where do I get the System Status report?

Hi,
Yes, the other webshop is on the same virtual server, with seperate databse and webspace
On the other shop, I even have extra plugins as they need a custom plugin for 3D print calculations
All orders (also previous) or no l onger visible on PDF (packinglist and invoice)
I alwys try viewing an invoice or packinglist from the order page, so no bulk actions.. don’t even knwo how teo do bulk actions (with free version)

Hi,
Your explonation makes no sence, since I have another webshop, Partshop.be, with all the same plgings, in the same versions where everyhting still works fine.. so I have no clue on how to get the invoices and packing lists now;..

already tried increasing memory in wpconfig.php to 160, does not help

solution found, PHP set to 7.3 andrestored all backups, all works fine again

@gowdham already did this, no result

funny thing: overnight, our third webshop upgraded to WP5.3 also, and now it is also down,
so now whe jave 3 webshops down!

• This reply was modified 5 years, 2 months ago by orotec.

PS, I have backups from both database and website, from this morning, … before, I have backups made by UpdraftPlus, a WP-plugin, but don’t know how to restore them without WP working

I have already tried renaming the plgugins folder to plugins.hold, it is still l ike that,… so no plugins can be loaded, even already changed the active_lougins options value in database
For theme, we use eStore theme, alread renmaded that folder to eSTore.hold aswell

For what I can see, as we are running on a virtual server from provider, we run php 7.1
php version according toprovider

I have found the proble, but cannot see where it comes from. Whe I move the order to ‘processing’, it doubles the VAT https://i.imgur.com/mvC6sYJ.png as it puts the total VAT amount also with free shiping item. Don’t know what’s causing it

Hi,

I am currently out of the office, so I can’t really check iPad version. I know it is always up-to-date with most recent iOS version, and the screen does not change size when barcode reader is connected, so that can’t be the issue.

Kind regards,
Luc