osexcel

To AlanP57, please try to update to 1.5.3, if that cannot sort out the issue yet, please send a temp ftp account to our secure support centre:

https://www.opensource-excellence.com/customers/general-enquries.html

We will look into it.

Thanks Scott, implemented the codes and updated to 1.5.3, thank you for your suggestions, please try version 1.5.3 and see how it goes.

However, for the OSEFWURL, it should be

define(‘OSEFWURL’,plugins_url(”,dirname(__FILE__)).DS);

and not

define(‘OSEFWURL’,plugins_url(”,__FILE__).DS);

Otherwise the images and css will not work. ??

Hi Jatin

Please try to edit this file

/wordpress/wp-content/plugins/ose-firewall/ose_wordpress_firewall.php

find this line

define(‘OSEFWDIR’, plugin_dir_path(__FILE__) );

change it to

define(‘OSEFWDIR’, plugin_dir_path(__FILE__) );
return;

You should be able to get in the backend. if not, please send a temp ftp account to our secure support centre:

https://www.opensource-excellence.com/customers/general-enquries.html

To Jatin and AlanP57: if possible, could you please send an ftp account to our customer support here:

https://www.opensource-excellence.com/customers/general-enquries.html

I think both of your websites are multi site blogs and this might be the reason? Not sure, but if you could provide more information to our support ticket system, we might be able to look into it a bit more.

Further, for the time being, to regain backend access, please edit his file

/wordpress/wp-content/plugins/ose-firewall/library/scan.php

find the following lines:

private function checkContinue()
{
change it to

private function checkContinue()
{ return false;

This will allow you to regain the access to the dashboard.
Hope this helps. ??

Cool! ??

Hi there
Yes, version 1.5.1 adds the custom page function. Please upgrade to 1.5.1 and use this newly added function.
Hope this helps. ??

Hi Susie
We are investigating the issue, if possible, could you please send a ticket to [email protected]? We will check this in more depth.
Best wishes
OSE Team

Thanks so much cg! We just upgraded the plugin to version 1.5.1, please update it and see if you are happy with the new version. Any comments are welcome! ??

Hi nunzi,

This is a bug in 1.0.2, issue fixed in version 1.5.1. Please upgrade to 1.5.1.

Thanks Scott, issue fixed in version 1.5.1. ??

Hi Mike

Please try to update to version 1.5.1, this issue should be resolved. For the layout of Visitor Maps plugin, please send the detailed information to:

[email protected], we will take a look.

Best wishes
OSE Team

Hi Alex

Please try to update to version 1.5.1, issue should be resolved with 1.5.1

Hi Alan
Please try version 1.5.1, we updated some codes and we think the admin_menu was called twice so it caused the issue. Version 1.5.1 should fix the issue.

Hi there

We are checking the issue now, will update the plugin asap.

BTW, could you please tell me what version of WordPress you are using? We are testing version 3.5.1, and did not see the issue on our end.

Best wishes
OSE team

Hi Danny

Quite strange thing, did you try to enable the display_errors on your website, and see what error shows up? That would help us improve the plugin.