otpabu

Version 1.4.14 works again. Thank you.

@federicocapanni I’ve solved the issue by using the SQL queries provided here: https://github.com/woocommerce/woocommerce/issues/22477

Hi,

Thank you for your quick reply.

It might possibly be the new plugin version, as I didn’t update it immediately after the release.

The bug seems completely random. Most of my clients order 1 product on each order, and sometimes Analytics shows 2. I’m trying to find out a possible relation between the bugged orders. No luck so far.

Thank you.

Hi, thank you for your reply.

I have updated the plugin from Plugins -> Installed plugins and it worked.

The issue only happens if I try to update it from Dashboard -> Updates.

Hello Shea,

I have updated the plugin, but unfortunately the problem is still there.

Both Chrome and Firefox freeze about once every 4-5 times I update a snippet.

The snippets do actually update, but the frozen tab must be forcedly closed.

If you aren’t able to reproduce the issue, I could maybe let you login to my wp-admin in the future so that you can see and perhaps diagnose the source of the problem.

For now, thank you for your work and merry Christmas!

Thank you, I’ll try. By the way, I’ve tried to update the database version and nothing happened. WooCommerce said that the update was scheduled to be done in the background, but it’s been 2 days and the database version is still 3.4.7.

Hello,

Here it is:

### WordPress Environment ###

Home URL: https://www.ottavianobiella.it
Site URL: https://www.ottavianobiella.it
WC Version: 3.5.2
Log Directory Writable: ?
WP Version: ? 4.9.8 - è disponibile una versione più recente di WordPress (5.0)
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.10-0ubuntu0.18.04.1
PHP Post Max Size: 2 GB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.0g

SUHOSIN Installed: –
MySQL Version: 5.7.24-0ubuntu0.18.04.1
Max Upload Size: 1.000 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.4.7
WC Database Prefix: ottavianobiella_
Dimensione totale database: 326.77MB
Dimensione dati database: 254.54MB
Dimensione indice database: 72.23MB
ottavianobiella_woocommerce_sessions: Dati: 129.17MB + Indice: 7.02MB
ottavianobiella_woocommerce_api_keys: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_woocommerce_attribute_taxonomies: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_woocommerce_downloadable_product_permissions: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_woocommerce_order_items: Dati: 1.52MB + Indice: 0.23MB
ottavianobiella_woocommerce_order_itemmeta: Dati: 6.52MB + Indice: 5.03MB
ottavianobiella_woocommerce_tax_rates: Dati: 0.02MB + Indice: 0.06MB
ottavianobiella_woocommerce_tax_rate_locations: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_woocommerce_shipping_zones: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_woocommerce_shipping_zone_locations: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_woocommerce_shipping_zone_methods: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_woocommerce_payment_tokens: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_woocommerce_payment_tokenmeta: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_woocommerce_log: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_apto_sort_list: Dati: 0.42MB + Indice: 0.25MB
ottavianobiella_commentmeta: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_comments: Dati: 2.52MB + Indice: 1.11MB
ottavianobiella_ewwwio_images: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_failed_jobs: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_hustle_modules: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_hustle_modules_meta: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_links: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_mailchimp_carts: Dati: 0.38MB + Indice: 0.00MB
ottavianobiella_ms_snippets: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_ngg_album: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_ngg_gallery: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_ngg_pictures: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_offline_giftcard: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_options: Dati: 7.44MB + Indice: 2.14MB
ottavianobiella_pimwick_gift_card: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_pimwick_gift_card_activity: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_postmeta: Dati: 64.41MB + Indice: 33.11MB
ottavianobiella_posts: Dati: 20.44MB + Indice: 4.86MB
ottavianobiella_prli_clicks: Dati: 2.52MB + Indice: 6.78MB
ottavianobiella_prli_groups: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_prli_links: Dati: 0.08MB + Indice: 0.16MB
ottavianobiella_prli_link_metas: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_pum_subscribers: Dati: 0.02MB + Indice: 0.06MB
ottavianobiella_queue: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_sfa_abandoned_carts: Dati: 2.52MB + Indice: 0.00MB
ottavianobiella_snippets: Dati: 0.14MB + Indice: 0.00MB
ottavianobiella_social_users: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_termmeta: Dati: 0.09MB + Indice: 0.11MB
ottavianobiella_terms: Dati: 0.05MB + Indice: 0.03MB
ottavianobiella_term_relationships: Dati: 1.52MB + Indice: 1.52MB
ottavianobiella_term_taxonomy: Dati: 0.17MB + Indice: 0.03MB
ottavianobiella_usermeta: Dati: 8.52MB + Indice: 8.03MB
ottavianobiella_users: Dati: 1.52MB + Indice: 0.42MB
ottavianobiella_wc_download_log: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_wc_webhooks: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_wfBadLeechers: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfBlockedCommentLog: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfBlockedIPLog: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfBlocks7: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_wfConfig: Dati: 0.06MB + Indice: 0.00MB
ottavianobiella_wfCrawlers: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfFileChanges: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfFileMods: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfHits: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_wfHoover: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_wfIssues: Dati: 0.02MB + Indice: 0.06MB
ottavianobiella_wfKnownFileList: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfLeechers: Dati: 2.52MB + Indice: 0.00MB
ottavianobiella_wfLiveTrafficHuman: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_wfLocs: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfLogins: Dati: 0.19MB + Indice: 0.06MB
ottavianobiella_wfNotifications: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfPendingIssues: Dati: 0.02MB + Indice: 0.06MB
ottavianobiella_wfReverseCache: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfScanners: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfSNIPCache: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_wfStatus: Dati: 0.02MB + Indice: 0.03MB
ottavianobiella_wfTrafficRates: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_wfVulnScanners: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_woos_search_analytics: Dati: 0.02MB + Indice: 0.00MB
ottavianobiella_woos_search_trends: Dati: 0.11MB + Indice: 0.09MB
ottavianobiella_yith_wcwl: Dati: 0.02MB + Indice: 0.02MB
ottavianobiella_yith_wcwl_lists: Dati: 0.02MB + Indice: 0.05MB
ottavianobiella_yoast_seo_links: Dati: 0.27MB + Indice: 0.11MB
ottavianobiella_yoast_seo_meta: Dati: 0.34MB + Indice: 0.00MB

### Post Type Counts ###

apto_sort: 104
attachment: 9689
custom_css: 1
customize_changeset: 13
featured_item: 8
giftcard: 1
mc4wp-form: 1
ml-slide: 66
ml-slider: 5
nav_menu_item: 169
ngg_gallery: 9
ngg_pictures: 200
oembed_cache: 118
page: 161
popup: 2
popup_theme: 1
post: 60
product: 6379
product_variation: 5
revision: 175
shop_coupon: 32
shop_order: 3503
shop_order_refund: 2
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

Query Monitor: by John Blackbourn & contributors – 3.2.1
Advanced Post Types Order: by Nsp Code – 4.0.9.8
Autoptimize: by Frank Goossens (futtta) – 2.4.4
Cache Enabler: by KeyCDN – 1.3.1
Change Quantity on Checkout for WooCommerce: by Bhavik Kiri – 1.0 – Non testato con la versione attiva di WooCommerce
Code Snippets: by Shea Bunge – 2.12.1
Contact Form 7 MailChimp Extension: by Renzo Johnson – 0.4.50
Contact Form 7: by Takayuki Miyoshi – 5.1
Cookie Notice: by dFactory – 1.2.45
Custom Order Status for WooCommerce: by Tyche Softwares – 1.4.6
Enhanced E-commerce for Woocommerce store: by Tatvic – 2.1.4
Envato Market: by Envato – 2.0.1
Feedaty: by Zoorate – 3.0.1 – Non testato con la versione attiva di WooCommerce
FG PrestaShop to WooCommerce Premium: by Frédéric GILLES – 3.39.0 – Non testato con la versione attiva di WooCommerce
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
Gestpay for WooCommerce: by Axerve (Gruppo Banca Sella) – 20181129
Tradurre con Loco: by Tim Whitlock – 2.2.0
Mailchimp for WooCommerce: by Mailchimp – 2.1.11 – Non testato con la versione attiva di WooCommerce
MailChimp per WordPress: by ibericode – 4.3.2
MetaSlider: by Team Updraft – 3.10.3
Perfect WooCommerce Brands: by Alberto de Vera Sevilla – 1.7.0
Popup Maker: by WP Popup Maker – 1.7.30
WooCommerce Product Filter: by Mihajlovic Nenad – 6.6.4
Pretty Links: by Blair Williams – 2.1.7
reGenerate Thumbnails - advanced: by shortpixel – 1.6.3.2
Tawk.to Live Chat: by Tawkto – 0.3.4
Username Changer: by Daniel J Griffiths – 3.1.3
WooCommerce Variation Swatches: by ThemeAlien – 1.0.4
Abandoned Cart Reports For WooCommerce: by Small Fish Analytics – 2.5.0 – Non testato con la versione attiva di WooCommerce
WC Exporter for Danea - Premium: by ilGhera – 1.0.1
WC Importer for Danea - Premium: by ilGhera – 1.0.1
WooCommerce Product Feed Pro: by WebAppick – 2.2.27 – Non testato con la versione attiva di WooCommerce
Woo Checkout Field Editor Pro: by ThemeHiGH – 1.3.0
Woocommerce Email Verification: by XLPlugins – 3.2.0 – Non testato con la versione attiva di WooCommerce
Woo Preview Emails: by Digamber Pradhan – 1.5.0
Woo Search Box: by Guaven Labs – 2.0.8 – Non testato con la versione attiva di WooCommerce
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.5
WooCommerce AdWords Conversion Tracking: by Wolf+B?r Agency – 1.4.12 – Non testato con la versione attiva di WooCommerce
WooCommerce Ultimate Gift Card: by makewebbetter  – 2.5.0
WooCommerce: by Automattic – 3.5.2
Wordfence Security: by Wordfence – 7.1.18
Yoast SEO: by Team Yoast – 9.2.1
WP Mail SMTP: by WPForms – 1.4.1
WP-Sweep: by Lester 'GaMerZ' Chan – 1.0.12
YITH WooCommerce Wishlist: by YITH – 2.2.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)
wgm_gift_card (wgm_gift_card)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #134 - /negozio/
Carrello: #133 - /carrello/
Cassa: #132 - /cassa/
Il mio account: #131 - /account/
Termini e condizioni: #20 - /condizioni-di-vendita/

### Theme ###

Name: Ottaviano
Version: 1.0
Author URL: https://www.ottavianobiella.it
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.7.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

I just want to let the developers know that the bugs are still present in the last plugin update.

Update: the issue was solved with yesterday’s update.

Hello Karolina,

My site is:

https://www.ottavianobiella.it

It’s a real shop, but you can make as many orders as you need, just make sure to include “test” or something in the notes or customer name, so our staff will know it’s you.

Cash on delivery is called “pagamento alla consegna”. As I said, the 6€ fee works on the checkout page, but not on the order-pay page.

Please note that the cash on delivery option is not available for orders that exceed 300€, so make sure that your cart total amount is lower than that.

Thank you!