overmyhead2

Beautiful GIF!

Hi Tung,
I feel like such a dunce! There was a setting in Ultimate Member to disable upload of profile photos, and that by default is set to Yes. So it is working now. Thank you for your gracious help and your work in supporting the WordPress platform.

Andrew

Hi Tung,
The Avatar didn’t show up in most places I checked, but a tiny one showed up next to comments made by that person. So when I had UM installed without SLA, I couldn’t find a button or link to upload the image. I’ll check in with UM. Thanks for all your help and I’ll forward any useful info I get from the makers of UM.

Andrew

Hi Tung,
When I deactivated Ultimate Member, things worked considerably better. The profile picture shows up in some places, but not others (there’s a little blue-green square in the corner some places where there should be the profile picture.) It looks like not all sizes of the image are available to show. When I upload a larger picture it shows up in more but not all places.

Thank you,
Andrew

Hi Tung,
I was using the administrator account. If I click the save button nothing changes.
But when I select an image, I get the additional button: “Delete local avatar”, so it looks like I was able to select an avatar.

As a special note, I had problems with loading images into the media library. More than once the web host tech support fixed it. This is before I understood about cpanel. I haven’t had the media upload problem in a while, I only have the avatar not showing up problem, but I don’t know if the problems are related. I don’t know how my web host tech support fixed the image load problem last time. I think maybe it had something to do with gmagick. I’ve tried the avatar upload with both gmagick and imagick and same problem.

Thank you for your help. Not sure how to upload a screenshot.

Thank you,
Andrew