Ozywil

Thankyou Sir!

Cheers

Hi Matt,

Issue is not all my subscribers receive the Digest Email. I have had Subscribe2 since Christmas and recently upgraded to Subscribe2HTML. However an ongoing issue has been some subcribers not receiving the email. I have 2000+ on my database and my Web Designer who is also hosting the site says that this is not designed to handle a database this big. He has suggested I upgrade and move the account to a VPS hosted solution – this will allow you to send all the emails at once, which should prevent any emails getting stuck in the mail queue.. He says it should solve the problem – no certainty there and this costs an additional $200pa.
Has this issue been flagged with you before? I know that it will only send 500 per hour and the last time I sent a Digest Email, about a week ago, I recieved about 125 “Mail Delivery Deferred” messages. However I don’t think any of those were resent. I say this because 3 of my colleagues were amongst those in the 125 and non have received the email!

I look forward to hearing from you. Thanks, Will.

Hi,

I bought the HTML version of Subscribe 2 but cannot get on to the Premium Service support, even though I paid for support. I have tried numerous times but am getting nowhere. Please help.Or can I write here about my query? It relates to not all of the subscribers recieving the Digest Emails.

Thanks

Hi,
I am getting some criticism that the Digest Emails look too plain! They want it to be tarted up and include our logo and perhaps a banner across the top.

Can this be achieved without major surgery or technical chnages?
Many thanks
Will

Thankyou MattyRob

Thanks for that,
One other thought, In the Send Emails choices can I request there to be an “Occasional” option in addition to daily, twice daily, weekly etc because I’m not updating or adding to the web site/blog every week. When I send the Digest Email it is programmed to say Weekly in the Subject Line. It would be great if it just said “Digest Email”
All those in favour say Aye!

Many thanks
Will

Hi,
To clarify your response to VysulLyze, I also sent a preview of a Digest email and it only showed one post when I had posted 2. When you say it is normal for the Preview to contain only one post, do you mean the actual digest email sent to subscribers will list all new posts?
Regards
Will