Forum Replies Created

Viewing 15 replies - 1 through 15 (of 21 total)
  • Thread Starter Paka7287

    (@paka7287)

    Thank you! I have other websites using the LiteSpeed plugin. Would it be possible to know what settings you’ve modified so that I may do the same with my other websites?

    Cheers!

    Thread Starter Paka7287

    (@paka7287)

    Sorry for the delayed reply. Unfortunately, I am unable to duplicate this on my end because my IP address has never been flagged. I am only informed of this by my client who in turn gets notified by potential clients. Since I cannot test it on my end and my client is potentially losing revenue I am being forced to deactivate your plugin and search for a better alternative. Is there any way you can test it with a known blacklisted IP address? Can I exclude certain forms, but still enable it on other forms?

    Thread Starter Paka7287

    (@paka7287)

    Hello. I had to wait until a form submission was submitted and today 2 of them received the same forbidden message. I made the requested edits previously as advised by you, but it looks like that’s not working. Unfortunately, since these are unique submissions I cannot whitelist or do any actions because I have no idea who will be submitting the form. I will have to deactivate CleanTalk until you can help me resolve this issue. Please respond as soon as possible. Thanks!

    Thread Starter Paka7287

    (@paka7287)

    Great, thank you!!!

    Thread Starter Paka7287

    (@paka7287)

    Thanks for getting back to me! I did as advised. “Use CleanTalk JavaScript library” was already set to “On.” I’ve cleared my cache. I’m hoping this clears the issue since not everyone will contact my client they receive this message. As for the suggestion of checking the IP address… this is not feasible since we have no idea who is trying to contact my client via the website.

    Thread Starter Paka7287

    (@paka7287)

    Hi! I submitted a ticket as requested. Many thanks!

    Thread Starter Paka7287

    (@paka7287)

    Thanks for the quick response! Unfortunately, no it did not fix the error. Here are my server error log results:

    [Mon Mar 11 21:01:57.684258 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'ARGS:action' '@rx (?:edit-theme-plugin-file|update|activate|(?:upload|install-(?:plugin|theme)))'] [id "77316925"] [msg "IM360 WAF: WordPress theme/plugin activity track||File:||SC:/home/itsadmin/public_html/wp-admin/admin-ajax.php||Action:||Theme:||Plugin:||User:itsadmin||WPU:its-admin||T:LITESPEED||"] [severity "DEBUG"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/admin-ajax.php"] [unique_id "612I0X5o8SIS4tTpKeGI7-JX"], referer: https://isaiahstreeservice.com/wp-admin/plugins.php
    [Mon Mar 11 21:01:57.675073 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'ARGS:action' '@rx (?:edit-theme-plugin-file|update|activate|(?:upload|install-(?:plugin|theme)))'] [id "77316925"] [msg "IM360 WAF: WordPress theme/plugin activity track||File:||SC:/home/itsadmin/public_html/wp-admin/admin-ajax.php||Action:||Theme:||Plugin:||User:itsadmin||WPU:its-admin||T:LITESPEED||"] [severity "DEBUG"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/admin-ajax.php"] [unique_id "612I0X5o8SIS4tTpKeGI7-JX"], referer: https://isaiahstreeservice.com/wp-admin/plugins.php
    [Mon Mar 11 20:59:53.472396 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/options.php||MV:/wp-admin/options.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/options.php"] [unique_id "DWsAnTGW7KhIxKxt5pOlduDV"], referer: https://isaiahstreeservice.com/wp-admin/options-general.php?page=spbc&spbc_tab=settings_general
    [Mon Mar 11 20:59:53.463093 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/options.php||MV:/wp-admin/options.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/options.php"] [unique_id "DWsAnTGW7KhIxKxt5pOlduDV"], referer: https://isaiahstreeservice.com/wp-admin/options-general.php?page=spbc&spbc_tab=settings_general
    [Mon Mar 11 20:58:11.606046 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/users.php||MV:/wp-admin/users.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/users.php?action=delete&user=7&_wpnonce=d8937278a0"] [unique_id "@CC3MlNFgwJYSVYuSVt0hCGx"], referer: https://isaiahstreeservice.com/wp-admin/users.php?action=delete&user=7&_wpnonce=d8937278a0
    [Mon Mar 11 20:58:11.601385 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/users.php||MV:/wp-admin/users.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/users.php?action=delete&user=7&_wpnonce=d8937278a0"] [unique_id "@CC3MlNFgwJYSVYuSVt0hCGx"], referer: https://isaiahstreeservice.com/wp-admin/users.php?action=delete&user=7&_wpnonce=d8937278a0
    [Mon Mar 11 20:57:55.692092 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/users.php||MV:/wp-admin/users.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/users.php?action=delete&user=6&_wpnonce=d8937278a0"] [unique_id "fNSayB2euLJvRQqD7@Vr-sq6"], referer: https://isaiahstreeservice.com/wp-admin/users.php?action=delete&user=6&_wpnonce=d8937278a0
    [Mon Mar 11 20:57:55.687545 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/users.php||MV:/wp-admin/users.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/users.php?action=delete&user=6&_wpnonce=d8937278a0"] [unique_id "fNSayB2euLJvRQqD7@Vr-sq6"], referer: https://isaiahstreeservice.com/wp-admin/users.php?action=delete&user=6&_wpnonce=d8937278a0
    [Mon Mar 11 20:57:45.223981 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/user-new.php||MV:/wp-admin/user-new.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/user-new.php"] [unique_id "nnpEz1Ho0C6h5Yib8wTE5zIg"], referer: https://isaiahstreeservice.com/wp-admin/
    [Mon Mar 11 20:57:45.217009 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/user-new.php||MV:/wp-admin/user-new.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/user-new.php"] [unique_id "nnpEz1Ho0C6h5Yib8wTE5zIg"], referer: https://isaiahstreeservice.com/wp-admin/
    [Mon Mar 11 20:57:43.018637 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/user-new.php||MV:/wp-admin/user-new.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/user-new.php"] [unique_id "2PJxioDvoAzJENwY1HubDruW"], referer: https://isaiahstreeservice.com/wp-admin/
    [Mon Mar 11 20:57:43.014435 2024] [error] [client 70.174.192.141] ModSecurity: Warning. [Rule: 'REQUEST_FILENAME' '@rx (?:.htaccess|.(pht|phtml|php\d?|txt|md|shtml|xml)$)'] [id "77140992"] [msg "IM360 WAF: Track access attempt (WP folders)!||SC:/home/itsadmin/public_html/wp-admin/user-new.php||MV:/wp-admin/user-new.php||WPU:its-admin||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-admin/user-new.php"] [unique_id "2PJxioDvoAzJENwY1HubDruW"], referer: https://isaiahstreeservice.com/wp-admin/
    2024-03-11 16:17:59.455552 [INFO] [28986] [T0] [194.5.82.34:33293-6#APVH_isaiahstreeservice.com:443] File not found [/home/itsadmin/public_html/403.shtml]
    2024-03-11 16:17:59.207030 [INFO] [28986] [T0] [194.5.82.34:33293-5#APVH_isaiahstreeservice.com:443] File not found [/home/itsadmin/public_html/403.shtml]
    2024-03-11 15:03:17.146735 [INFO] [28984] [T0] [84.255.184.73:47603-1#APVH_isaiahstreeservice.com:443] File not found [/home/itsadmin/public_html/403.shtml]
    2024-03-11 09:58:26.757753 [INFO] [56287] [T0] [4.242.132.228:2785-906#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:26.757707 [INFO] [56287] [T0] [4.242.132.228:2785-906#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/wp-admin/]
    2024-03-11 09:58:25.497861 [INFO] [56287] [T0] [4.242.132.228:2785-837#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/403.shtml]
    2024-03-11 09:58:25.497799 [INFO] [56287] [T0] [4.242.132.228:2785-837#APVH_isaiahstreeservice.com] Auto Index is disabled for [/home/itsadmin/public_html/.well-known/pki-validation/], access denied
    2024-03-11 09:58:16.752611 [INFO] [56287] [T0] [4.242.132.228:2785-371#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml], has been hit 15 times per second, shortcut to 404.
    2024-03-11 09:58:16.752582 [INFO] [56287] [T0] [4.242.132.228:2785-371#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/lang-load-role.php]
    2024-03-11 09:58:16.114083 [INFO] [56287] [T0] [4.242.132.228:2785-336#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:16.114042 [INFO] [56287] [T0] [4.242.132.228:2785-336#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/cloud.php]
    2024-03-11 09:58:15.336634 [INFO] [56287] [T0] [4.242.132.228:2785-294#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml], has been hit 13 times per second, shortcut to 404.
    2024-03-11 09:58:15.336615 [INFO] [56287] [T0] [4.242.132.228:2785-294#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/about.php]
    2024-03-11 09:58:15.318548 [INFO] [56287] [T0] [4.242.132.228:2785-293#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:15.318503 [INFO] [56287] [T0] [4.242.132.228:2785-293#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/xmrlpc.php]
    2024-03-11 09:58:14.407112 [INFO] [56287] [T0] [4.242.132.228:2785-246#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml], has been hit 11 times per second, shortcut to 404.
    2024-03-11 09:58:14.407071 [INFO] [56287] [T0] [4.242.132.228:2785-246#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/ssl.php]
    2024-03-11 09:58:14.388857 [INFO] [56287] [T0] [4.242.132.228:2785-245#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:14.388805 [INFO] [56287] [T0] [4.242.132.228:2785-245#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/iR7SzrsOUEP.php]
    2024-03-11 09:58:14.040533 [INFO] [56287] [T0] [4.242.132.228:2785-226#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:14.040483 [INFO] [56287] [T0] [4.242.132.228:2785-226#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/admin.php]
    2024-03-11 09:58:13.250502 [INFO] [56287] [T0] [4.242.132.228:2785-183#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:13.250463 [INFO] [56287] [T0] [4.242.132.228:2785-183#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/index.php]
    2024-03-11 09:58:12.359548 [INFO] [56287] [T0] [4.242.132.228:2785-134#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:12.359499 [INFO] [56287] [T0] [4.242.132.228:2785-134#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/moon.php]
    2024-03-11 09:58:12.268336 [INFO] [56287] [T0] [4.242.132.228:2785-129#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:12.268275 [INFO] [56287] [T0] [4.242.132.228:2785-129#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/dropdown.php]
    2024-03-11 09:58:12.159191 [INFO] [56287] [T0] [4.242.132.228:2785-123#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:12.159126 [INFO] [56287] [T0] [4.242.132.228:2785-123#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/install.php]
    2024-03-11 09:58:11.667041 [INFO] [56287] [T0] [4.242.132.228:2785-96#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:11.667006 [INFO] [56287] [T0] [4.242.132.228:2785-96#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/rrr.php]
    2024-03-11 09:58:11.557584 [INFO] [56287] [T0] [4.242.132.228:2785-90#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:11.557551 [INFO] [56287] [T0] [4.242.132.228:2785-90#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/atomlib.php]
    2024-03-11 09:58:11.412345 [INFO] [56287] [T0] [4.242.132.228:2785-82#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:11.412303 [INFO] [56287] [T0] [4.242.132.228:2785-82#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/content.php]
    2024-03-11 09:58:11.321488 [INFO] [56287] [T0] [4.242.132.228:2785-77#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:11.321438 [INFO] [56287] [T0] [4.242.132.228:2785-77#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/file.php]
    2024-03-11 09:58:10.857236 [INFO] [56287] [T0] [4.242.132.228:2785-52#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/404.shtml]
    2024-03-11 09:58:10.857165 [INFO] [56287] [T0] [4.242.132.228:2785-52#APVH_isaiahstreeservice.com] File not found [/home/itsadmin/public_html/.well-known/pki-validation/wp-login.php]
    [Sun Mar 10 23:43:05.613711 2024] [error] [client 103.187.111.195] ModSecurity: Warning. [Rule: 'REQUEST_HEADERS:Referer' '!@contains %{SERVER_NAME}'] [id "77316935"] [msg "IM360 WAF: Login attempt to WordPress with incorrect referer||User:itsadmin||SC:/home/itsadmin/public_html/wp-login.php||SN:isaiahstreeservice.com||Rf:/||WPU:||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-login.php"] [unique_id "YwUY2nVIuoW6Z8c7bQ1Duf@9"], referer: https://matriarchdesign.ca/wp-login.php
    [Sun Mar 10 23:43:05.610725 2024] [error] [client 103.187.111.195] ModSecurity: Warning. [Rule: 'REQUEST_HEADERS:Referer' '!@contains %{SERVER_NAME}'] [id "77316935"] [msg "IM360 WAF: Login attempt to WordPress with incorrect referer||User:itsadmin||SC:/home/itsadmin/public_html/wp-login.php||SN:isaiahstreeservice.com||Rf:/||WPU:||T:LITESPEED||"] [severity "NOTICE"] [tag "wp_core"] [tag "noshow"] [hostname "isaiahstreeservice.com"] [uri "/wp-login.php"] [unique_id "YwUY2nVIuoW6Z8c7bQ1Duf@9"], referer: https://matriarchdesign.ca/wp-login.php
    Thread Starter Paka7287

    (@paka7287)

    Sorry for the delay in responding… it appears to have fixed it! Thank you again for going beyond to help with this issue!

    Thread Starter Paka7287

    (@paka7287)

    Ah I didn’t realize it was the Anti-Spam side of it. I’ll give it a go first thing in the morning. If it doesn’t work then I’ll open a ticket in that forum. Thanks for the quick response… Cheers!

    Thread Starter Paka7287

    (@paka7287)

    I was able to duplicate this and have a screenshot of the error.

    https://1drv.ms/i/s!AkO8zK02mbCtgaNTcUHVLwPtTaGuYA?e=hWfidn

    Thread Starter Paka7287

    (@paka7287)

    That did it! Many thanks!!!

    Thread Starter Paka7287

    (@paka7287)

    Thank you… I’ve submitted a ticket.

    Thread Starter Paka7287

    (@paka7287)

    THANK YOU GUYS A BUNCH!!! I really appreciate the great support…and that’s why you have a life long client here! hahaha

    I will install this version on the sites that use Kali Forms.

    Many thanks again!

    Thread Starter Paka7287

    (@paka7287)

    Great thank you!

    Just some clarification… When you say “the protection on this form is working,” does this mean that I can enable the protection features in the plugin now? Currently I have all form protection disabled on this site. Or should I wait until you release an updated version of CleanTalk?

    Many thanks!!!

    Thread Starter Paka7287

    (@paka7287)

    Thank you for the quick response! Because it is an active site I need to ensure that it works as much as possible so yes I did deactivate the forms protection. I can give you admin access and you can enable it to do your tests and then if unable to resolve to deactivate it again. Please advise if you’d like me to give you admin access.

    Many thanks!!!

Viewing 15 replies - 1 through 15 (of 21 total)