palmer1hines

Hi
Thanks, that is really odd as I went through the process to install the three components on the c-panel. I will try again.

Sorted!

Cheers Steve.

It was even simpler, I disabled a plug-in I don’t use (much) and the problem went away. Now using 7.1 so happy for now.

How do I get off this Merry Go Round? I posed a question regarding Wordfence and since the my inbox has been bloated beyond belief by responses to and questions about any topic. I have looked and unticked the “send me an email…” button but still my inbox is full. I am sorry so many people are having issues with Wordfence but I can live without knowing……

Sorted, thank sfor all your help and support. Most welcome.

Hi

Thank you all for your responses, all very helpful, especially barnez. The problem I had was that although I had repaired the site following a definite hack (redirection) Wordfence refused to work. Spent three hours with a Tsohost tech who worked hard to resolve the issue but they could not get Wordfence to run. I wanted to check how the hacker had found their way in (when Wordfence was active) and I had received no notifications. With Wordfence refusing to even start (after several removals in re-installations) my concern was that the Hacker had left some code somewhere which was automatically disabling Wordfence. I used a couple of remote scanners and found two bits of code which I removed (renamed actually just in case) via FileZilla. Still Wordfence would not run. I installed another anti-virus for the time being. I was also getting problems with a long running script (which was a devil to find) again suspicious. I had one last idea. I logged on via Firefox and viola Wordfence behaved impeccably. I ran two scans on my PC and found three pups nothing more. So I repaired Edge and logged on via Edge. Again after an initial delay Wordfence worked perfectly. I still don’t understand (and don’t trouble to try an explanation, chances are I wont understand it) why Edge was the problem and the Tsohost tech who was working at the back end and was also granted admin status could not get the plug-in to work. Anyway, site is restored, Wordfence is working and the stand by plug-in deactivated (until next time). I also found that Tsohost offer a roll back facility and data base vault so will be saving some money on back ups on renewal. Thank you for your help I am most grateful as, you may have guessed I know b a about these web site thingies. Too old and too thick! Good luck and may your servers never go down on you…..