Palpatine1976

Confirmed that this bug still exists in latest version 2.4.5. Deselecting the options on this settings page and saving *should* remove the custom product fields from both the confirmation order screen, and the email the user receives. It doesn’t work.

https://www.dropbox.com/s/gc3w99erulu6rj5/SNAG_Program-0091.png?dl=0

https://www.dropbox.com/s/z9rf8rrdsde50np/SNAG_Program-0092.png?dl=0

https://www.dropbox.com/s/8sl74w39i6dy993/SNAG_Program-0093.png?dl=0

• This reply was modified 4 years, 8 months ago by Palpatine1976. Reason: Added dropbox links to screenshots

Confirmed v3.2.9 works fine (we are on WPE too) – and 3.3.0 breaks with same error

Uncaught Error: Class 'EnableMediaReplace\WpeCommon' not found in .../wp-content/plugins/enable-media-replace/classes/cache.php:100

Gotcha! Thanks for detailed reply – makes total sense.

Not taken that way at all @lestexas60! Just a tricky issue to explain. I’ll certainly update this thread with any results. I’m new to Elementor (been using Visual Composer for years) but I’m really liking it so far.

Here’s the Github issue – I used your screenshot, thanks!
https://github.com/pojome/elementor/issues/5270

I feel like we are going around in circles. You just verified my point – you CANNOT have EMPTY values in those boxes; the default ‘0’ cannot be removed. That’s precisely my point. I’m not sure you understand how this UI box generates the output CSS. Thanks anyway for trying – I’ll put in in Github for them to review.

Thanks but you are still missing the problem. You can’t just enter 1 number.

Even in your screenshot, you have entered 4 numbers for padding: 9, 11, 0, 0. This will output css: “margin:9px 11px 0 0”.

I want to JUST output “margin-top:9px” (so that CSS settings from other classes are not overridden)

I guess I should submit an issue in Github for this…

Thanks @lextexas60 – but I don’t think you understand my description of the issue. The issue is that you can’t just enter a number in ONE of the FOUR separate margin/padding boxes without the others being set to zero. Boxes that are set to zero get a 0px explicit value in the output CSS. Therefore, it’s not possible to generate a single-dimension margin/padding.

Do you know if the plugin authors read this Support area, or should we put in tickets on their website?

Thanks

I’ve tried it on a fresh WP install running 2017 theme. The issue is still present – you can’t delete the numbers in the margin/padding boxes. They auto-update to ‘0’ if you enter any non-integer character (or space)

Please try for yourself: make a section, edit section, –> Advanced tab, unlink the parameters, and try making a custom CSS of “margin-top:20px”.

Thanks @jfarthing84 –

This is great info for all multisite devs who want to keep the “lost password” link to the subsite that the user is on. I couldn’t find any such info on the v7 dox (https://docs.thememylogin.com/collection/16-developer-docs) – so maybe some extra info could be added there?

If v7 no longer fires the hooks registered in v6, then this could cause some back-compat issues with installs, especially multisite.

Thanks for the follow up @barryhughes-1 ! Certainly appreciate it. I’ve been in touch with Pardot support and they are confused to, as they don’t see any login attempts on that email address, and don’t know why it would have been locked out.

I changed the email address used and the plugin seems to remain authenticated – I’ll keep tinkering and reply if I have any new info.

One thing confirmed – when I click “clear cache”, the API version is reset to v3, and I have to change it to v4 and hit “save settings” again

Then if i come back later and refresh the Pardot settings screen, it still says v3 in the dropdown :/

• This reply was modified 6 years, 10 months ago by Palpatine1976.

Hi @barryhughes-1 –

Thank you for getting back to this so quickly.

Yes, following those steps re-authenticated the plugin. But today, I checked back and despite the plugin ‘thinking’ it is authenticated, new forms are not showing up. So I click “clear cache” and the messages returned are both “cache cleared” AND “Cannot authenticate”. And now the plugin isn’t auth’d.

The reason I mentioned multisite is because i’m using this same account across 4 different sites on the multisiteinstall (each with their own FQDN) so wasn’t sure if that would make a difference. One other thing I noticed was that it didn’t seem to store my selection of API v4 – it always seemed to default back to v3.

I’ll install that debug plugin and see what data I can get (and yes, I’ll obfuscate anything sensitive – thanks for the reminder!)

—

So the log shows this error:
Your account is locked due to too many failed login attempts. Reset your password at https://pi.pardot.com/user/passwordReset

Which makes sense – but that begs the Q – why does this happen after the initial auth is ok? Does your plugin attempt to re-auth after a set amount of time, or is it a one-shot deal?

It could be that some other process is spamming that account and causing it to lock..

Thanks!

• This reply was modified 6 years, 10 months ago by Palpatine1976.

Sadly this problem came back – despite it working for a few days, now the plugin is no longer authenticated and all the forms disappeared.

Maybe it just doesn’t like multisite? Is there any way to log what it tries to do and see where the issue is?

Sorry to bear bad news.

I did the same reset process and it re-authenticated: I just don’t know how long it will stay that way, and there’s no notification when it breaks and the forms disappear.

• This reply was modified 6 years, 10 months ago by Palpatine1976.

@barryhughes-1 –

Thanks for that info! I had reset pwd before with no luck, but I had not logged out first. Ddoing so seems to have fixed the problem.