Lightpurple

No reply but now not necessary.

Dear Plugin Author,

After hounding my VPS support team, including asking them to review all of the rewrite rules, security rules and anything else in the WordPress installation that could be causing a problem with the 404 error, this is the conclusion they came to:

https://pasteboard.co/GAFcrax.jpg

This was after the support team working for 2 days to identify the issue….the poor buggers finally came up with the cause of the problem, which, as I previously said, is your plugin.

Suffice to say, I am going to be deleting your plugin and never using it again. I will now have to restructure my site with new URLs and redirects.

Lucky for me my site is fairly new with a manageable amount of pages and posts. I feel sorry for anyone with a huge website who is using your plugin.

Dear Plugin Author,

After hounding my VPS support team, including asking them to review all of the rewrite rules, security rules and anything else in the WordPress installation that could be causing a problem with the 404 error, this is the conclusion they came to:

https://pasteboard.co/GAFcrax.jpg

This was after the support team working for 2 days to identify the issue….the poor buggers finally came up with the cause of the problem, which, as I previously said, is your plugin.

Suffice to say, I am going to be deleting your plugin and never using it again. I will now have to restructure my site with new URLs and redirects.

Lucky for me my site is fairly new with a manageable amount of pages and posts. I feel sorry for anyone with a huge website who is using your plugin.

• This reply was modified 7 years, 8 months ago by Lightpurple.

I have tried this and still the same.

As per my post in this thread https://www.ads-software.com/support/topic/trailing-slash-and-not/, I believe the issue is your plugin and nothing to do with other plugins or permalinks or anything else.

I have a feeling the issue I am having in this thread https://www.ads-software.com/support/topic/serious-problem-with-permalinks-2/ is the same issue as above.

I tried your suggestion of publishing the pages with the issue I was having and the problem still remained. I am starting to think it is your plugin that is the issue and nothing else.

I tried changing from slash to no slash, to changing and saving the permalinks twice – all with no effect and pages still redirecting to 404. Pretty useless if you ask me.

Is there any solution to this? The structure of a lot of my pages and posts is based on custompermalinks. If you are unable to find a solution to this, I need to know now and delete your plugin immediately.

There is another issue I have discovered and I am wondering if this is what is causing the problem.

When I update the permalink to a custom permalink, the “slug” of the page doesn’t change. So say I change the custom permalink from “…./category/example-1-2-3” to “…..category/example”, the slug still remains as “example-1-2-3” rather than “example”. This is the case even if I manually go in and manually update the slug to “example”. When I click on “update”, the old slug still remains.

Could this be the problem?

Hi,

I have been using the plugin only recently. I have tried disabling the latest plugins I installed since installing Custom Permalinks. However, I think I have tried to narrow down the problem to something in particular and it seems to be a problem with the custom permalink itself.

1. I create a new post call “Hello”. I set the category as “example”. I click Save Draft.

2. The permalink that comes up is “……/example/2017/6/hello”.

3. I then change the permalink to “…../longer-example/oneword/hello”. I click Save Draft. The page becomes a 404 not found.

4. I change the permalink to “…./longer-example/2017/6/hello”. I click Save Draft and the page is visible again.

So it seems to be the change from “2017/6/” to “oneword” that is causing the problem. I am not a developer. You will probably be better able to explain what is happening here.

One other thing I have noticed is that if I try to change the slug on the main “All Posts” screen by clicking on “Quick Edit” then editing and updating the slug that way, when I actually go in to Edit the Post, I notice that the custom permalink doesn’t change.

Cheers.

Hi,

I tried using this plugin with Formidable. It’s odd that it seems to work with the multi-upload field but not a single image upload field.

Have you managed to fix this issue or am I stuck with not using your plugin? I am about to launch my site soon and will need to consider other options if this bug still exists.

That hasn’t worked. ??

Are you thinking it could be one of the settings in the plugin?

I love the plugin because it makes the site load so much faster and it has so many features. It would be a real shame if we can’t make this work.

Hi,
I just had a look in developer tools under Security and there were no errors. Having said that, my web host recently updated the .htaccess file with the following:

<FilesMatch “\.(eot|font.css|otf|ttc|ttf|woff)$”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>

I am not sure if this anything to do with this but I doubt it. The issue I have had with the tabs was prior to them adding this and the issues still exists.

Ok. I have FINALLY worked it out and hopefully this will be my last post fingers crossed. I am only posting this in the hopes it will help someone.

I had to do multiple logins and logouts with my old username and new username to figure this out, ensuring I cleared my cache every single time. Here’s the order in which I fixed it, including my broken theme which I now have a feeling has to do with iThemes security – mind you this wasn’t a problem before changing things with the usernames.

1. I created a new username in the WordPress dashboard using my existing login.
2. I made sure the “Disable PHP in Plugins” under “System Tweaks” in iThemes security box was unchecked.
3. I logged out.
4. Cleared my cache ensuring no browser windows with my website page were open.
5. I entered the code from the thread I stated above into my wp-config.php file and uploaded it using Filezilla.
6. I logged in with my new username and voila! – my theme was fixed and visual editor was working.
7. I then tried logging in with my old username and it was still working.

And I hope it stays this way!! ??

I think I spoke too soon.

I was logged in with the new username when I did all of the above. And now it works with the new username login but not with the original username I created when installing WordPress – so it does seem like it is a username issue.

However, with whatever I did, now my theme is broken and I can’t seem to get it right again. ??

I just fixed it. I have no idea how but I did a couple of things in a row:

1. I added the code from this thread (https://www.ads-software.com/support/topic/visual-editor-tab-not-working-5/) to my wp-config.php file.

Then realised I had blocked access to wp-config in iThemes security and couldn’t upload the file in Filezilla. So,

2. I went into the iThemes plugin and disabled the block, along with a few other blocks I had in place under “System Tweaks”.

3. Reuploaded wp-config.php and it worked.

I then went back and removed the code from wp-config and reset all of the security plugin features to its original state and it is still working.

Very odd. But at least it’s working for me now.

I’ve tried all of the above and none of it has worked.

– Disabling all plugins.
– Changing my theme.
– Changing settings in my theme.
– Checking .htaccess
– Changing my nickname.
– Multiple changes to current username.
– Activating and deactivating the visual editor option.
– Creating a new username.
– All of the other possible fixes mentioned in this thread.

None of it has worked. It is insane that this is still a problem that hasn’t been fixed. The only thing that shows on the visual editor is the Add Media button.