Hi Chip,
Thank you for posting. I have already informed elegant themes about this and also posted it in their sites forum but according to the moderator, I have to contact my webhost (hostgator). I did but they only installed it their way. I asked them on how they did it and according to them they just set the .htaccess to the correct format then uploaded the theme and imported sample.xml. After they installed it, I tried to verify if the problem was already fixed. I found out that the problem still exist.
I think the problem is not on the 3rd party themes because all the themes from different sources has the same error when I uploaded them.
I’ve done experiment to compare the results:
1) when I install the theme from wordpress by picking it directly from the theme option in the dashboard, I mean APPEARANCE>THEME>search for a theme there then pick one>INSTALL — it installs successfully.
2) but when I went to www.ads-software.com and downloaded that same theme then saved into my hard drive, then APPEARANCE>THEME>UPLOADED the theme from my hard drive — after uploading the file, now the error comes again.
