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Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter panosgm2017

    (@panosgm2017)

    Hello again

    I upgraded to the 1.3 version of the plugin and even though I can see the templates tab, I still can’t see the main tab

    https://drive.google.com/file/d/1YIs3OzepxvS1h9YOwQfkXVdHzRqOT2FS/view?usp=sharing

    Regards
    Panos

    Thread Starter panosgm2017

    (@panosgm2017)

    Sorry I don’t have another website in order to check these pages.
    The only firewall is the one from quic.cloud.

    I leave here a screenshot of duplicate queries on a story that loads on the frontend but is blank when you try to edit it.

    https://drive.google.com/file/d/1fWyBgq514mhUmWVoMeNa6SSDvgICMqqt/view?usp=sharing

    Hope it helps

    • This reply was modified 3 years, 10 months ago by panosgm2017.
    Thread Starter panosgm2017

    (@panosgm2017)

    I can access the
    Stories > My Stories
    Stories > Explore Templates
    But there is a white screen in the location the editor and templates should be

    I can access the
    Stores > Settings
    And everything seems to be fine there eg analytics code

    I can access the
    Stories > All Stories
    But even though I can view them on the frontend, I can’t edit them because I get an empty story in the editor when I hit edit

    Hope it is not too confusing

    Regards
    Panos

    Thread Starter panosgm2017

    (@panosgm2017)

    Hello again

    1) It a new installation, so I don’t believe that I can pinpoint the last action.
    2) REST API is available
    3) I have submitted the information required

    Regards
    Panos

    Thread Starter panosgm2017

    (@panosgm2017)

    Hello again

    I get the following errors inside the web stories dashboard

    —————————————————–

    stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454 TypeError: Cannot destructure property ‘id’ of ‘object null’ as it is null.
    at stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:418
    at Array.map (<anonymous>)
    at stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:418
    at Object.useMemo (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at t.useMemo (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at StoriesView (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:418)
    at Xo (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at ei (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at Qj (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at Kj (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)

    ————————————————————————

    stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454 TypeError: Cannot read property ‘title’ of null
    at stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:256
    at Array.reduce (<anonymous>)
    at stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:256
    at Object.Mh [as useMemo] (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at t.useMemo (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at TypeaheadSearch (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:256)
    at Xo (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at va (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at ei (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)
    at Qj (stories-dashboard.js?ver=3562bfa6a6e3164edffcfdcfbe90ea76:454)

    • This reply was modified 3 years, 10 months ago by panosgm2017.
    Thread Starter panosgm2017

    (@panosgm2017)

    Hello and thank you for the prompt reply

    I did install and activate the Health Check & Troubleshooting plugin but the problem persists after enabling the Web Stories plugin. Adding to that, I can’t edit some of the previous Web Stories.

    Some information about the site [fresh installation]
    WordPress 5.6
    PHP 7.4
    Openlitespeed Server
    Divi theme [latest version]
    Web Stories [latest version]

    Regards
    Panos

Viewing 6 replies - 16 through 21 (of 21 total)