Hi Joey,
thanks for responding
I changed the theme to Storefront, disabled all plugins, then enabled only Woocommerce and the Eway Woocommerce plugin, then tested it.
https://snipboard.io/P4q2eY.jpg
Still no luck, I don’t get any alert when I enter made up credit card details in and click Confirm. What is the alert message meant to look like anyway? Do you have a screenshot I can look at for reference?