paosfitworld

Hi guys, thanks for checking in.

The problem was solved already. Thanks!

Thanks so much, I downgraded to version 1.18.1 and everything’s working great now.

Thanks so much Adam, any recommendations on how to uninstall the current version and install a previous one without losing the stories that are already created?

Hi Adam,

I really need to deliver stories asap, can you please provide a link to install a previous version of the plugin so that I can get going?

I didn’t have any issues in the past with version 1.18+

I already filled out the site health information as you requested.

When it comes to your questions…

+++

Your Site Health information or You can share privately if you prefer via this form. >>> Done

Did you have any issues with the editor before updating to the latest version?
Does this happen both when trying to edit and create a new story? >>> No issues before, it happens whenever I try to access any part of WebStories.

Do you get the same issue when trying to use Web Stories in an Incognito browsing window? >>> Yes, it happens no matter the browser or the session.

+++

Thanks

Stays in this loop indefinitely…

https://drive.google.com/file/d/18kSYZZwlpZnrPRz5bv9Zk77a7p8LDBJt/view?usp=sharing

If possible, I need to go back to a previous version of the plugin to keep building the stories. Can you provide a download link? Thanks

Hi guys, just wanted to give you an update.

I updated the plugin to v1.15.1 and the problem is now fixed ??

Thank you so much!

Here you go…

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Unfortunately not, it only happens with that one. I can give you WP backend credentials for you to check.

Here are some images for your reference…

Crashed editor:
https://drive.google.com/file/d/129jAZtQ28yEgBMYbiXjEIB2n_G0jazHs/view?usp=sharing

Text/Paragraph spacing in the backend:
https://drive.google.com/file/d/1H0wrb6y-GzoDtQ9xoTTj0GXQELWPFb90/view?usp=sharing

Text/Paragraph spacing in live/preview:
https://drive.google.com/file/d/1A-vsZGzAlyyDVCrP4DZs597UGL6Dwrci/view?usp=sharing

Hi guys, the update now allows Gravity Forms to show up on my website. However, it also introduced a new problem… I think the My Stories dashboard is even slower now. Everything else in the application runs smoother, but the “My Stories” section takes forever to load and sometimes, it times out.

Thanks Pascal, highly appreciated.

Do you have a tentative ETA for the fix?

Thanks again for your time.

Guys any word on this? Thanks

Just deactivated the plugin and the pages load with no issues, so the plugin is causing interference probably with Gravity Forms. I’m running Gravity Forms 2.5.9

I also noticed that the story dashboard gets slower with every plugin update. I have 49 published stories and the dashboard is really slow and I have dedicated/managed WordPress hosting so it’s definitely not the server.

• This reply was modified 3 years, 6 months ago by paosfitworld.
• This reply was modified 3 years, 6 months ago by paosfitworld.

I’m running WebStories 1.10.0