pappaclart

Mine not visible too after update. Will revert back to prior version and report back.

Edit:

Can confirm 1.55 version a, 1.56 doesn’t.

• This reply was modified 2 months, 1 week ago by pappaclart.
• This reply was modified 2 months, 1 week ago by pappaclart.
• This reply was modified 2 months, 1 week ago by pappaclart.

I am getting analytics data now in the dashboard. I think you may be correct regarding Cloudflare because even when disabled it’s only caching being disabled but Cloudflare still manages DNS.

Cloudlfare had issues today as per https://www.cloudflarestatus.com/incidents/b31dxdz60366?

I assume the above was causing the issue because analytics data stopped exactly when Cloudflare had these dashboard/API issues.

See how it goes but I think all is good.

Many thanks for your swift and professionsal suuport. It is grealy appreicated.

• This reply was modified 8 months ago by pappaclart.

I submitted the screen recording.

I already disabled as many plugins as I could and the issue still persists.They are reactivated now. Currently, Cloudflare is disabled. Nothing has changed in the server environment. Thanks

Regards

Ryan

Regarding ‘Source Analytics’ link. It goes diretly to the correct ananlytics property that shows zero traffic.

Thanks for the quick reply.

1: I submitted site health details via the form

2: No

3: The site kit shows all the recent traffic data up until the issue where no data is showing in the Google Analytics console.

In any report in the analytics dashboard, there is no real-time traffic, there is no traffic in last 30 mins. I look after many Ananytlics properties so am familiar with navigating them.

Lastly, I have already disabled all caching plugins, and disabled Cloudflare and the issue still persists. ( they are reactivated now)

I also look after other websites that use the same caching plugins and settings that do not have an issue with analytics data.

Thanks

Regards

Ryan

Thanls

• This reply was modified 8 months ago by pappaclart.
• This reply was modified 8 months ago by pappaclart.

Hey Mateusz

Do you know what is wrong with the website? The issue is happening on two websites on different servers.

I have other websites too that use your plugin. I have not checked if there is an issue with them.

For one of the sites, we have more than 200gb of images. It is not really practical to delete the webp folder and convert all of them again. Besides we wouldn’t want to.

Is there a way to reconvert only the last few months of uploads instead of all the folders?

Thanks

Regards

Ryan

For some reason, FileZilla does not show all the images. We have thousands already for October so might be a FZ limitation?

I also attached it from Cpanel.

https://www.mcnews.com.au/wp-content/uploads/2022/10/FIleziller.jpg

https://www.mcnews.com.au/wp-content/uploads/2022/10/file-manager-scaled.jpg (did not work lol

https://www.mcnews.com.au/wp-content/uploads/2022/10/file-manager.jpg

I am in AUs so late here and may not reply for a while.

Thanks for your help. It is greatly appreciated.

Edit.

Depending on your device resolution you may see the image as you’ll be served a different thumbnail resolution.

The actual broken thumbnail Res for that particular image is. 1017×1536.

Hey Mateusz

Thanks for the reply.

I have just added one of the broken images to the very bottom of this article. (below the motorcycle specifications.

Article https://www.mcnews.com.au/2023-bmw-m-1000-rr-specifications-top-speed/

Scaled image thumbnail: https://www.mcnews.com.au/wp-content/uploads/2022/10/2023-BMW-M-1000-RR-34-1017×1536.jpg

Original image: https://www.mcnews.com.au/wp-content/uploads/2022/10/2023-BMW-M-1000-RR-34.jpg

The original image will work. Just that some of the thumbnails fail to generate/convert

Anything else please let me know.

Thanks

Regards

Ryan

• This reply was modified 2 years, 1 month ago by pappaclart.

Thanks for the reply. That worked. Will you include fix in a future update?

Does anyone have any suggestions?

Thanks that sorted in the end ??

Hello Kevin thanks for the reply it is much appreciated.

That setting is currently off.

Our images are not large, generally 200-400kb for originals. The thumbnails smaller still. We do have a lot of images in some of our content but I’d imagine it should not be a problem.

If you think it is an image problem could it be that our images are served as WebP? using this plugin? https://www.ads-software.com/plugins/webp-converter-for-media/

Edit – disabled Plugin and no difference.

This is a recent article that shows the API error. Do you think that there are too many images? https://www.mcnews.com.au/2022-yamaha-wr250f-specifications/

Thanks

Regards

Ryan

• This reply was modified 3 years, 1 month ago by pappaclart.

Hello Stef

Thanks for the reply.

We are already on an existing plan and do not use the free version but the plugin has still not been updated in a good while.

I noticed that your new plans are different to the existing plan tha we are on and have paid for. Tough you are telling me that you have stopped updating the vaultpress plugin even for the plan we are currently on despite us paying for it?

If it helps the website is https://www.mcnews.com.au/

Thanks

Regards

Ryan

• This reply was modified 3 years, 5 months ago by pappaclart.

Have you by mistake changed the default segment to one with only 8.9k subscribers? If so you need to change it back to ‘All’.