paprika8

Hi @sygnoossupport, sorry for replying today.

It is weird, but my boss entered with a different user to the WP-Admin Panel, and she did not have the problem that I had, we don’t know why, but she was able to set up the pop-up properly.

I guess the mistery of why it wasn’t working and how to fix it will remain, but at least it works now!

Thank you for your time and patience, take care!

Regards

Hi @sygnoossupport, thank you for your reply, I will ask you for 4-5 days to provide you an answer as I have to ask to my boss for permission to deactivate plugins and themes, and then do the check.

Thanks again, I will let you know if there are any changes.

• This reply was modified 1 year, 9 months ago by paprika8.