Cristina Mantione

Hi @beautyofcode

Thank you for the suggestions.
I flushed the analytics cache, but the problem persists.

Analytics → Revenue shows the correct amounts.

I’ve tried looking to see if there is any setting on LiteSpeed Cache that might be giving problems, but I haven’t noticed anything.

I hope this information can help you.

Best,
Cristina

Hi @qtwrk

Here it is:

Report number: AMVDEYPW

Report date: 10/02/2023 17:57:06

• This reply was modified 1 year, 5 months ago by Cristina Mantione.

I did it. It worked for a couple of days. The problem came back.

Query monitor reports that on the frontend.

Seen now on another ticket.

Report number: BQHPRSSK

Report date: 09/22/2023 21:41:41

Hi @qtwrk

report sent, or do you need it to be copied here?

Best,

Cristina

Hi @lion73

Thanks for your reply, I hope to hear good news soon.
I was thinking about migrating to another hosting, but at the moment, I have to wait for the renewal because there are less than 15 days to go before the yearly subscription expires, and it seems it’s not possible to migrate in this timeframe (besides the fact that they asked me an exorbitant amount of money to do it).
So, the hosting migration is already under consideration. However, take note that before I upgraded to WP 6.3.1, I had shorter page loading times. Then I upgraded to WP 6.3.1 and was asked to upgrade the database, and when I went back to WP 6.2.2, the times were higher than before, so I am waiting to see if that is the problem.

Once I solve the loading time issues with the new version of WP 6.3.x, I can figure out what to do about hosting, which I want it to be in Italy for EU GDPR purposes anyway.
Best,
Cristina

I installed 6.3.1 same problem. I had to downgrade WP again.
I hope this problem will be fixed soon.

Hello Corrina,
This is the link to the website (WP 6.2).
Let me know if you need further information.
Best,
Cristina

• This reply was modified 1 year, 6 months ago by Cristina Mantione.

Hi @kaushiksomaiya

Thank you for the link.
As advised in it, I added this code to the function.php file:

function reset_product_template( $post_type_args ) {
	if ( array_key_exists( 'template', $post_type_args ) ) {
		unset( $post_type_args['template'] );
	}

	return $post_type_args;
}
add_filter( 'woocommerce_register_post_type_product', 'reset_product_template' );

At the moment it seems it fixed the problem!
Thank you!
I’ll test the single products for a couple of days to check if everything works.
Best,
Cristina ??

Hi Julian,
I’m sorry that you also have the same problem, but did WooCommerce support reply to you?
I hope they’ll fix the problem soon…

Hi @parag44

Ahhh, you mean I have to deactivate the whole string and not replace it? I understood I had to replace it.
Now it seems it works,
Thanks!

Best,
Cristina

Hi @parag44

I tried to do it… nothing changed.

Screenshot so you can see the original string and the one you suggested me to add with //before.

https://1drv.ms/u/s!Aga-8hipEvOCjZlS6_nAAztC4B2rfQ?e=PLZ0Nm

Tutor LMS prevents YouTube videos throughout the rest of the website (pages, articles, WooCommerce products)… and I see from the support requests I’m not the only one… I need those videos, or I wouldn’t use them.

I really hope you can give me a working solution.
Best,
Cristina

Hello @parag44,

In wp-content/plugins/tutor/classes/Course_Embed.php line 28 there is the exact same string. However, I entered it as you suggested, but nothing changed. The problem has not been solved.

I hope there is another fix that works,

Best,
Cristina

Hello,
Thank you for the video! I tried the learning mode solution. It seems it fixed the problem.
I’ll try a bit longer, Depicter, to be sure of it, and then update the post with a final reply as feedback. <3
Write to you soon,
Cristina

• This reply was modified 2 years, 5 months ago by Cristina Mantione.