pastoranu

I have gone through everything and still don’t see any products showing on my Facebook page https://www.facebook.com/mtspshop/

Could you please look at my page and see if there is anything out of sorts? I made sure the catalog with the products are connected too. I see all the products in the catalog, but nothing on the page.

Does the app create the shop on my Facebook page? Or do I create a shop on the page first and then do the Facebook integration?

I am also seeing the following in the data sources section of my Facebook page:

“Server Sending Invalid Match Key Parameters for ViewContent Event

Your server is sending an invalid ip_address, user_agent parameters value for your ViewContent event. This may be because there was an error in the parameter value.
This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event.”

Again, I have no Idea what all of this means. Is it possible to delete all pixels, all catalogs etc. and then start over from scratch without affecting my Facebook page? if so, how? I don’t know if there are issues with previous pixels etc.

Do I need to click on “create a shop” on my Facebook page? Or the app creates the shop on the page?

No. This is the most recent date in the logs. As per the link you sent me, I deleted empty catalogs and made sure my store is connected to the catalog with the products. Many products are in the catalog, and the the app is connected to that catalog, but nothing showing in the Facebook page

Here is what I am seeing:

“10-23-2020 @ 16:02:58 – There was an error trying sync products using the Catalog Batch API for job 8be2ed80b86e21c13219441eaebb6423: OAuthException: (#613) Calls to this api have exceeded the rate limit.”

This looks like it is indicated for all products with different job numbers. What does this mean? And how do I fix this?

I can confirm that I have set up everything to sync to Facebook, and all the products are set to “sync and show”. I see all the products in the Facebook catalog, but not on the Facebook page. I have also clicked the debug button.

I have had much difficulty in the past getting products to show on the Facebook page, so I set up this new one and want to get products showing before I do anything else with the page

My website is https://mytechstoreplus.com/ and the Facebook page is https://www.facebook.com/mtspshop

Good Day. They are all physical products and the vast majority are in stock

Hello,

I have been reading this thread. I am having the same issue of my products syncing to Facebook catalog but not showing in shop. I have been seeing this error message on Facebook: “Your Shop Can’t Be Published
After reviewing your commerce account, we found that it doesn’t comply with our Commerce Eligibility Requirements, so your shop isn’t visible to potential customers…”
Please help. I’m not sure what I did wrong.