patyngl

Hi. Thank you for the fast response, but regenerating the EA’s assets did not solve the problem. Any other suggestion?

The site is: https://desenv.santagatadesign.com.br/

Worked! Thank you!!!

@ah-gela and @jovin

I can’t help you guys because as I said, apparently my problem solved itself. One week the plugin was broke, the next week it wasn’t anymore.

Anyway here goes some steps I took while I was having the problem:

1. Deleted the Facebook feed in the stream’s tab.
2. Deleted the Facebook feed in the feed’s tab.
3. Revoked the plugin’s permission in my Facebook’s privacy settings (I use the Flow-Flow auth instead of a Facebook App).
4. Did the Facebook auth again.
5. Created a Facebook feed.
6. Put the Facebook feed in a stream.

I did all this quite many times with no result. So I just put the Facebook feed offline (in the feed’s tab) and came here asking for help. But as the support was taking it’s time, I decided to give it a go again with the feed.

7. I rebuilt the Facebook’s feed cache (in the feed’s tab) and set it live again.
8. Done. Got the green bullet and the feed was back working.

The solution probably was not due something I did, but you guys can try my steps and see if you get the same luck as me.

The Facebook feed is working again.
I guess the problem just solved on its on.

Problem solved at:

https://www.ads-software.com/support/topic/related-posts-not-showing-up-7/#post-11701414

Thank you!

Hi @macmanx and @chouby .

You guys fixed the incompability. ??
Thank you very much!

@chouby actually the Polylang is deactivated right now in my site due to the problem. That is the reason that you can not see the issue.

My bad. :/

I already reactivated the plugin so you guys can check the conflict.

• This reply was modified 5 years, 8 months ago by patyngl.

Hi. Thank you for the fast answer.

I did as you said and by deactivating every plugin I finally got to the problem one: Polylang.

When Polylang is activated the related posts block does not load, but as soon as I deactivate it Jetpack’s everything works fine.

I suppose it is not something you guys can fix, right? Anyway I am contacting the Polylang devs to let them know about the problem.

Hope to see the incompatibilities worked out soon.

Thank you for the help.