paulaaconway

Bulk changing the default post template: There is a reasonably easy way to do this task. Go to the Posts Page, bulk select all posts using ‘Title’, click ‘Bulk action’ → ‘Edit’ in the drop-down list, then ‘Apply’, in the ‘Bulk Edit’ menu that pops up select the ‘Template’ drop-down on the right-hand side. Choose the template and click the ‘Update’ button. Voila! I went through 23 pages in 10 minutes. Good luck.

Thank you. I’m REALLY sorry that this did not work out. I like the software and it works well on the prototype website I built, on the same servers, before deploying it live. I appreciate that you are a small team and I’m very grateful to you for producing this plugin. Also, you have been very fair in making the refund. I will have to look at other solutions now. An autoresponder to customer eamails and updates on progress to a resolution of the problem would have been very helpful. Good luck with your project and I wish you every success in the future.

Paul A. A. Conway
Non-profit Sector Volunteer Web Designer
Supporting those who help their communities

Transaction ID: 7RE00094N6744945C

Further to your last email I have now contacted my hosting company support and run debug software on the purchased plugin. Contrary to what was previously stated in your reply on the www.ads-software.com plugin repository, there is no issue with connectivity to your license registration server. The issue appears to be within the plugin as the following execution errors show:

Notice: Trying to get property ‘result’ of non-object in /home/sites/12b/2/23aad7f1c3/public_html/wp-content/plugins/swpm-form-builder/includes/admin-license-interface.php on line 40

Notice: Trying to get property ‘message’ of non-object in /home/sites/12b/2/23aad7f1c3/public_html/wp-content/plugins/swpm-form-builder/includes/admin-license-interface.php on line 53
Please enter the license key for this product to activate it. You were given a license key when you purchased this item.

As previously stated, deactivating/readctivating and uninstalling/reinstalling the plugin failed to resolve the issue. This is puzzling because a previously purchased license, on a prototype website with the same plugin and structural configuration, works without any problems.

I am at a loss to know what to do now. Thank you for your help

Paul Conway

Please remove the ‘Resolved’ message. I deactivated all the plugins, except those associated with Simple Membership, without resolving the licence activation issue. I am awaiting a response from my hosting provider, Eco Web Hosting. Thank you.

Paul Conway

Thank you for the reply. I got the email with the purchase invoice and responses to queries on my previous purchase arrived without issue. It is just this installation and activation that is causing an issue. I am receiving emails from all other vendors without any problems. Please email me again and I will respond to say I have received the email. I responded to the purchase notice, on the 7/10 at 10.58, without receiving a delivery error. I will check with the hosting company about connecting to your servers. If the plugin does connect to your service will the purchased licence be valid, or will I have to deactivate/readctivate it? Thank you for your help, it is very much appreciated.

Paul Conway

• This reply was modified 3 years, 1 month ago by paulaaconway.

Unhappy that I’ve had to pay $39.63 to get six months support from Basix before you’ll resolve this problem with your software!

Thanks for the rapid reply Gareth. I’ve been able to reinstall the files from the previous version onto the live site to get it up and running. I’ll test out installing the plugin update on my local server, but this test will have to wait a day or so. I’ll let you know how I get on. At least the biker charity has their website back ??

Paul