paulam11

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for choosing Presto and reaching out to us!

To assist you better, could you please share more details about the Presto Player ID you are referring to, along with any relevant screenshots?

We appreciate your patience and cooperation.

Looking forward to your response.

Best Regards,
Paula

Hello there,

Thank you for taking the time to share your experience with Presto Player. We appreciate your feedback.

We understand your concern about the plugin not seamlessly working with existing videos and the requirement to use a specific block for new additions. Our team is continuously working on enhancements, and we’ll take your input into consideration for future improvements.

Regarding the block functionality ceasing if the plugin is deleted, we recommend reaching out to our support team directly. We’d be happy to assist in finding a solution or providing guidance on the best practices for managing your content.

We value your feedback as it helps us improve, and we’re here to ensure you have a positive experience with Presto Player.

If you have any further questions or if there’s anything specific you’d like assistance with, please don’t hesitate to let us know.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thanks for bringing this to our attention.

We’re actively addressing your concern, and our team is dedicated to finding a solution. Your request is a top priority, and we’ll be in touch with further updates.

Appreciate your patience.

Best Regards,
Paula

Hello Ken,

Wow, thank you so much for the fantastic feedback! ?? We’re thrilled to hear that Presto Player has become your go-to plugin for displaying and playing media on your websites.

We’re here for you anytime.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for reaching out and providing feedback on our product.

To better assist you, could you please share a screenshot illustrating how to replicate the issue you’re experiencing? However, if you are using the Pro version, please be aware that we are unable to offer support for it here due to the rules set by WP.org.

To receive dedicated assistance, we kindly ask you to open a support ticket using the following link: Support Ticket. Our support team will be delighted to help you further through the designated support channel.

Thank you for your understanding. If you have any other inquiries, feel free to let us know.

Best regards,

Hello there,

Thank you for your feedback on our product.

Regarding your question, we are unable to provide support for the Pro version here due to the rules set by WP.org. In order to receive assistance, we kindly request you to open a support ticket using the following link: https://my.prestomade.com/support/

Our support team will be happy to assist you further through the designated support channel.

Thank you for your understanding. If you have any other inquiries, feel free to let us know.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for your update.

Please let us know if you have other questions.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thank you for taking the time to provide your feedback. We appreciate your honest input.

We understand your perspective and are constantly working to enhance our services. While our free version aims to provide essential functionalities, we value your suggestions about adding more features. Customer feedback is instrumental in shaping our future developments.

We’re pleased to hear that, despite the limitations, the functionality is satisfactory for you. If you have any specific features in mind that you believe would significantly improve your experience, please feel free to share them with us.

Thank you again for choosing our platform, and we hope to continue improving to better serve you.

Best regards,

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.