paulam11

@aliknorouz Thank you for waiting.

We have tried to check our Presto Player video page via IOS and it is working.

Kindly check if conflicts with the plugin or theme. Also, try to access it different browser like Incognito.

Hope that helps. Let us know how it goes.

@wahmworkspace Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@kkriss Yes, that is correct.

Let us know how it goes.

@kkriss Before you uninstall make sure this option is enabled – https://d.pr/i/6Z3BYG

Hope that helps.

@lbdag Yes, our Autoplay feature supports both desktop and mobile however another mobile in Safari sometimes won’t work. Here is the article –

https://prestoplayer.com/docs/video-not-autoplaying/

Hiring a developer would be possible however if any concerns related to developer works. Let’s say scripting execution then is beyond our support.

Hope that helps.

@stephenchanyingming Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@behzadhendabadi Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@sigaedson Yes, our developer is already aware and working on this to be more compatible.

Thank you for your understanding.

@cheryls As of now, we do not have direct integration however you can add the Vimeo video via Presto Player > Media Hub and then get the shortcode to integrate it to your WP Bakery.

Hope that helps.

@careerdoctor Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@djwatt Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@nezeer Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@ndixon Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@louisstanford Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

@sigaedson Thank you for getting back to us.

iOS/Safari has some very strict rules here which do not work well with autoplay. However, we have already informed our developer of this.

Hopefully, we may fix this soon.