paulam11

Hello Lucie,

Thank you for choosing Presto and for reaching out to us!

Yes, this is possible. Here is the screencast for your reference: https://d.pr/v/rc7Gsb

Hope that clarifies. Please let us know if you have other questions.

Hello there,

Thank you for choosing Presto and for reaching out to us!

Upon reviewing your website page, it seems that I couldn’t locate any videos. To clarify, are you referring to video files as opposed to links?

I attempted to inspect the page but couldn’t find any instances of Presto Player videos. Could you please verify and confirm this?

We look forward to your response and assisting you further.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for choosing Presto and for reaching out to us!

Upon investigation, we were unable to replicate this issue on our end. To assist you further, we have provided a screencast for your reference: https://d.pr/v/Czru3g

To troubleshoot the issue on your side, we recommend trying to access it from a different browser, such as using Incognito mode, and ensuring there are no conflicts with browser extensions.

We hope this information helps. Please let us know how it goes.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

No worries and thanks for the update.

Regarding your question, we are unable to provide support for the Pro version here due to the rules set by WP.org. In order to receive assistance, we kindly request you to open a support ticket using the following link: https://my.prestomade.com/support/

Our support team will be happy to assist you further through the designated support channel.

Thank you for your understanding. If you have any other inquiries, feel free to let us know.

Hello there,

Thank you for choosing Presto and for getting in touch with us!

To clarify, is it possible to play multiple videos simultaneously on a web page?

Yes, it is technically possible to play multiple videos simultaneously on a web page. However, it’s important to note that playing multiple videos on the same page may not be an optimal choice from a performance perspective. This can put a strain on server resources and potentially lead to a suboptimal user experience.

In your specific case, we recommend looking into potential conflicts with plugins and assessing the overall performance of your server. Addressing these factors can help ensure a smoother and more efficient experience for your users.

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for your feedback.

To further assist you, could you please share a screenshot with us? This will help us better understand if you are referring to the mobile or desktop browser.

Looking forward to your response.

Hello James,

Thank you for your update.

In order to receive assistance, we kindly request you to open a support ticket using the following link: https://my.prestomade.com/support/

Our support team will be happy to assist you further through the designated support channel.

Thank you for your understanding. If you have any other inquiries, feel free to let us know.

Hello there,

Thank you for selecting Presto and for getting in touch with us!

As we do not offer a direct integration with WPBakery, you can utilize the Presto Player shortcode for embedding. You can find detailed instructions in this article: https://prestoplayer.com/docs/presto-player-shortcode/

I hope this information proves helpful. If you have any other questions or require further assistance, please do not hesitate to reach out.

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.