paulcola

Thanks for testing! That’s the least I could ask for.

I ended up uninstalling it. It’s an issue I don’t have time to chase down, unfortunately. If I’m the only one experiencing it, perhaps it’s a fluke.

I’ll reach out to support if I want to do further testing. Thanks again.

Paul

Hi, are you still receiving these messages? I can create another video of the problem if needed.

My setup:

Windows 11
Microsoft Edge
Themes: Educavo and Lifestyle Pro theme by StudioPress
WordPress version: 6.6.1

At a minimum, you can download the Educavo theme and install Advanced Ads, then try to duplicate the problem.

I’ve got screen shots and credentials I can share with you to log in if needed, but obviously can’t share that here. Is there a way to send you credentials to see for yourself?

If not, I can add all the screenshots and my findings in this thread… it’s just a bit of a chore to do so.

I used the Site Health option and saw nothing about plugins but I have a screen shot of that and the errors (that don’t have anything about plugins) that I saw in the console.

Let me know if you need me to paste all the screenshots.

As for the way the welcome message looks, I tried in two browsers, same look. After I install AA in another site, I get that message.

Thanks!
Paul

Just updated to the latest Advanced Ads – same issue persists.

I deactivated all plugins except Wordfence and Advanced Ads. I can now confirm that when Advanced Ads is enabled, the formatting on my post in the Edit Post screen is affected. When Advanced Ads is disabled, the formatting is back to normal.

I installed on a second site as well and got the same results:
https://www.youtube.com/watch?v=fUlUwn0qDuE

Thanks!
Paul

PS: In the health check, Rest API is available, so that’s okay.

• This reply was modified 7 months, 2 weeks ago by paulcola.

Thanks Henning. I have tried in both Chrome and Edge, same results. I deleted all extensions in Chrome and tried. Same results.
Here is a video of my results:
Advanced Ads post edit – YouTube

As you can see, all the blocks are pushed together and the Add Block button is gone between blocks.

Here is an image of the console with AA enabled:
https://imgdrop.io/image/Gc9BH

Here is an image of the console with AA disabled:
https://imgdrop.io/image/Gczgv

Let me know if you need anything else!

Thanks

Sounds like a BS review to me!

• This reply was modified 2 years, 11 months ago by paulcola.

I receive Wordfence alerts all the time telling me what types of attacks my site has experienced, so I know I’m getting emails.

Thanks for your suggestions. I’ll keep a close eye on this. I need a plugin that watches the other plugins! ??

Appreciate your time.

Okay thanks Peter. Yes, I have that option checked and never got an email.

If I’m not getting emails and you’re not keeping logs, is there anything else I can do to tell how it’s getting deactivated (at least the next time it happens)? There’s got to be a solution.

Hopefully it won’t happen again, but after 3 times in the last several years, I’m thinking it probably will happen again. I’ll keep an eye on it as much as possible.

Might try this:
https://www.ads-software.com/plugins/plugin-activation-tracker/
(EDIT: actually, maybe not. Not many installations and no reviews)

I wish Wordfence had the capability to monitor activates and deactivates of plugins.

Thanks for your time!

• This reply was modified 3 years, 10 months ago by paulcola. Reason: Plugin I linked to doesn't have any reviews or many installations

Definitely not blacklisted. Inmotion shows Wordfence as a suggested plugin for site security. Let me know what you find out! Thanks.

Okay thanks so much. I’ve sent the report.

I’ll check with my host to find out if they have a list and if Wordfence is on the list of blacklisted plugins.

I appreciate it!

Closing ticket.

Thank you so much. You as well!

Okay, good to know it works with any theme.

And I think I figured it out from your answer. I didn’t realize there was a separate plugin for Starter Templates. The Starter Templates button showed up on the Page I was creating in WordPress and the templates appeared, but when I went to import one, it got stuck.

I found the Starter Templates plugin here: https://brainstormforce.com/products/ and uploaded it to my site, NOW I have access to the templates. Seemed to import fine.

Good to know. Tricky because the button existed even though the plugin with the templates wasn’t available.

Thanks for your help!