paul.dietrich

oh right, forgot to include that!

https://horseshoes.thedietrichfamily.ca/

it’s that the top of the page and you can see the heading, game/event title, date, and the countdown timer, but no teams.

if you shrink the screen size, refresh the page after that and you should see the impact. i have done it on all browsers and had the effect. i feel it is something in CSS or javascript that turns off the sorting if the screen size at the time of page load is a certain size.

i have an issue even in a web browser on a desktop it seems when the theme switches to the mobile view. i am using opera and it is fine on full screen, but as soon as i shrink the screen size down to show the mobile version, that functionality goes away.

sorry, the website is https://onehitters.thedietrichfamily.ca for reference if you need it.

ah that makes sense and it worked perfectly.. just couldn’t find that custom CSS anywhere (that I was obviously not looking hard enough for :)).

thanks!
paul

Where did you add this code? I am having the same issue with my baseball team site: https://onehitters.thedietrichfamily.ca and have way too much white space that I would like to remove.

I added the code:
@media screen and (min-width: 1025px) {
.site-header, .site-content, .site-footer, .site-info {
width: 1400px;
}
}

In the style.css file in the theme editor under the file style.css (Stylesheet) and it did not seem to work.

for the most part i have been adding them through the wordpress core, but these guys may have set themselves up online through the registration page from the plugin, which might have been the case here. for the most part, users i did not setup myself did not work… so that sounds like the conflict might be the case for those guys… one of them i re-created on my own through core and it worked fine (resolved 1 of the 3 users who had issues).

no, definitely not a multisite. they scare me. ??

thanks again for your help, just need to remember if anyone new registers to check that drop down and figure out which ones i need to apply the change to add them to registered subscribers.

weird, so i just edited the 3 users (it was 20 originally) that were not showing as registered, opened their settings and just hit apply and it seemed to fix it. they did have all categories assigned to them, but didn’t seem to be “registered” as registered users.

very strange, but i can see in the mail log now that the messages went out to the 3 people that were stating they were not getting posts.

thanks for the tip! anything i can do to prevent that needing to be done for each new user (that is a registered user… we do not allow public users)?

All users shows 23, registered users only shows 21, but all categories are 23.

No categories on the site site are set as excluded and i have verified with both a working and not working registered user that their subscription settings are the same. it’s a very basic site with only a couple categories. i have also checked PHP.ini and some other wordpress settings, and i can see no reason why it is not doing this… there also seems to be no reason for who it’s chosen to not email (like, not the last two alphabetically). they do seem to be recently added users, but i know one i added a short period ago gets the alerts, but someone else added on the same day doesn’t work. i’ve re-created users etc to see if something was wrong there, and no successful result. ??

there are only 23 users, so i am not concerned at all about the recipients per email at this stage (i did look into a queuing plugin based on your help docs, but after thinking about what i was doing and testing, there was no reason from a limit perspective to go down that road… yet).