Pavan Patil

Hi,

You must not remove the default rtMedia styles as they are responsible for showing/hiding uploader section. Instead of this, you can use?!important?keyword or more specific DOM target to override the styles.

Regards,

Pavan

Hi,

Thanks for reaching out to us.

I attempted to reproduce the issue you described, but I couldn’t encounter it. Everything seems to be working as expected – https://nimb.ws/kGtdsL

Could you please check with the default WordPress theme and see if the problem persists?

Regards,

Pavan

Hi

Thanks for reaching out to us.

I tried to replicate the issue and it seems functioning fine. Could you please share the visual of issue you are facing.

Page refresh process is controlled by JavaScript.

Regards,

Pavan

Hi,

Yes, Certainly, it can be accomplished through CSS. Here’s the CSS code to hide the specified text on the activity page. You can insert this CSS into the rtMedia settings under rtMedia > Custom CSS.

.rtm-upload-button-wrapper ~ span {
  display: none;
}

Regards,

Pavan

Hi

Thanks for reaching out to us.

Yes, the mentioned file?media-gallery-item.php?is right place to made the changes. However you can use?rtmedia_media_thumb?filter to customize the thumbnail. It give default src, media id, and type, so you can decide which thumbnail to render and return url of that image from filter function.

function custom_thumbnail($src, $media_id, $media_type) {
    if ($media_type == "video") {
        return "https://example.com/image/custom-video-thumbnail.png";
    }
    
    return $src;
}

Regards,

Pavan

Hi,

I checked it and it appears to be functioning correctly. Could you provide more details regarding the issue you’re encountering, and if possible, include any visual representations?

Additionally, I recommend ensuring that you have the latest version of the plugin installed.

Regards,

Pavan

Hi,

The plugin you suggested doesn’t appear to have standalone integration capabilities. To integrate it with BuddyPress and rtMedia, you’ll need an additional integration plugin, which can be found here: https://gvectors.com/product/wpdiscuz-buddypress-integration/.

I also recommend thoroughly reviewing the plugin’s documentation and setting it up in a development environment to test all related functionalities.

Regards,

Pavan

• This reply was modified 1 year, 1 month ago by Pavan Patil.

Hi,

I attempted to reproduce the issue related to the bbPress .heic upload, and it appears to be working correctly. However, if the browser doesn’t support that media type, it may appear broken. https://nimb.ws/JpGhv4

Regards,

Pavan

Hi,

I will check this and get back to you.

Regards,

Pavan Patil

Hi,

Thanks for reaching out to us.

The free version of our plugin does not currently support .heic images.

This is achievable through our Docs and Other files feature in rtMedia premium. For more information Visit- https://rtmedia.io/rtmedia-premium/

Let me know if you need any help.

Regards,

Pavan

Hi,

I hope you are doing good!

Sorry for the inconvenience you faced regarding the issue.

We are happy to announce that we have fixed this issue in our latest update. You must have received the update notification for the same. Kindly update the plugin to the latest version.

Have a nice day!

Regards,

Pavan

Hi,

Thanks for reaching out to us.

I will check on this get back to you.

Regards,

Pavan

Hi,

Thanks for reaching out to us!

Could you please tell, do you want to restrict the user storage or a upload limit for users to upload the media ?.

Regards,

Pavan