payalrajyaguru

Hello @mommaroodle,

We have tested the Ultimate Auction for Woocommerce plugin with the latest versions of WordPress and Woocommerce. The plugin is fully compatible and functions smoothly, so you can confidently use it without any issues.

A new version of the Ultimate Auction for Woocommerce plugin will be released soon, and all version-related information will be updated accordingly.

We appreciate your interest in the Ultimate Auction: Pro plugin. This premium plugin is designed specifically for Woocommerce and offers enhanced features such as buyer’s premium, SMS and WhatsApp notifications, bidding fees, and much more. Please note that the Ultimate Auction: Pro plugin is a separate and independent product from the free version, with its own distinct zip file.

We encourage you to submit your query through our contact form. We’ll be happy to arrange a demo setup for you and provide all the necessary information about the Pro plugin.

Thank You

Hello @wakkermedia,

We have read your query and we are ready to help you out. To better understand and address your issue, We need some information about your site and your query requires a more in-depth discussion. This query is regarding Pro software,?please submit your query using this contact form. We will review it there and provide you with a solution.

Thank You

• This reply was modified 8 months, 3 weeks ago by payalrajyaguru.

Hello @wakkermedia,

We have received your query and noted that you mentioned both our Pro software plugin and theme. Are you using both on different sites or just one of them?

You’d like to add custom functionality when an auction closes. Could you clarify if this is for the Pro plugin or the theme? We’re not sure based on your query.

For adding functionality when an auction closes in the Pro plugin, use the “ultimate_woocommerce_auction_close” hook, which is functioning correctly. Please provide more details on the specific functionality you wish to implement, so we can offer better guidance.

Please use this contact form to submit your answers about the Pro plugin. For inquiries related to the Ultimate Auction Pro Software Theme, use this contact form. This forum is exclusively for queries about the free plugin.??

Thank You

Hello @bing4,

Please share the auction plugin name and version that you are using on your site.?

The Ultimate Auction for Woocommerce plugin works like below. 

-> When the admin published the auction products, many bidders placed bids on them. When the auction expires, the highest bidder becomes the winner.?

-> Now, the winner can checkout the auction product and make payment using available payment methods which are enabled by admin.

-> We have developed the Ultimate Auction for Woocommerce plugin based on the woocommerce plugin. The auction plugin supports all the payment methods that are supported by the woocommerce plugin.?The admin can enable default payment methods from the below path.
Go to Admin Dashboard -> Woocommerce -> Settings -> Payments?
Attachment –?https://ibb.co/QDzntWN

-> There are many third-party plugins available for woocommerce payment gateway. Admin needs to install it and enable it from the woocommerce payment settings. When the admin enables it, it will be displayed on the checkout page and users can make payment through it.?

Below are some suggestions for other payment gateways.?
https://www.ads-software.com/plugins/woocommerce-gateway-stripe/
https://www.ads-software.com/plugins/woocommerce-gateway-paypal-powered-by-braintree/

You need to find out the payment gateway for woocommerce according to your requirements.
Thank You

Hello @mssearose,

Please follow the below steps.

1) It looks like the second layout is enabled from the auction settings on your site. We suggest you that please enable the first layout on your site and test this issue again if the thumbnail is displayed on the auction list page or not. Let us know the result.

Go to Admin Dashboard -> Ultimate Auction -> Settings -> Auction -> Choose Bid layout -> Select “Enable the first layout” option -> Save Changes.

Once you test the issue with the first layout, switch back to the second layout.

2) We have made changes to the Ultimate WordPress Auction Plugin code in two different ways. We have attached the auction plugin zip via two links below. Please download the auction plugin from the below link, install it on your site, and test the thumbnail issue. Please test both auction plugin zips which we have shared below and let us know the result.

Attachment 1 – https://we.tl/t-532aaOHoxU
Attachment 2 – https://we.tl/t-AgLvA200sX

We want to know that which code works for this issue. Once you will share the result, we will get a clear idea about the issue.

Thank You

Hello,

We have checked the below auction on your site. It looks like you have changed the auction layout back to the first layout(old) from the auction settings. The HTML class is different for both layouts. So, the old CSS may not work on your site.?
https://tallclubfoundation.org/fundraiser_auction_2024/auction_items_2024/?ult_auc_id=9630

We have provided you with the custom CSS according to the current layout you have activated for the auction detail page. Please add the CSS to the below path.

Admin Dashboard -> Appearance -> Customize -> Additional CSS -> Add CSS here and publish it. It will hide the “Total Bids Placed” tab on the auction detail page.

li#wdm-desc-bids-link {
display: none;
}

Thank You

Hello Zanzara,

Thanks for your compliments!!

As per your requirements, to change the title of headings on the auction listing page, the code is added in the below file —

File name: wp-content\plugins\ultimate-auction\auction-feeder-page.php
Line no: 92-98

Same way to change the title of auction fields on the detail page
check in the below file —

File name: wp-content\plugins\ultimate-auction\auction-shortcode.php

Take a look, we hope it helps to resolve your query.

Thank You

Hi kikidokids,

Thanks for reaching out, we are here to help you.

In auction FREE plugin, the timer is displayed only on the
auction detail page not on the listing page
so on your given URL, the timer will not be displayed. https://kikidokids.com/product-category/auction/

Now regarding the auction detail page, for example –
https://kikidokids.com/product/beige-turban-copy/

It’s not displaying timer on your site.

The timer is displayed using the countdown javascript.
and uses the HTML element classes.

We have debugged the issue and it looks like,
the product details are displayed in “<script>” tag

In which it parses as a string not as an HTML element
and hence countdown javascript could not find the
HTML element classes and does not display the timer.

There is no issue with auction FREE plugin.

For more ideas, please refer to the screenshot – https://prnt.sc/51TANaqAc9Ew

To resolve the issue, follow the below steps —

1) Remove the product details from the ” <script> ” tag with the help of your site developer and make sure it is loaded as the default structure.

2) If you have no idea, how the ” <script> ” tag comes then deactivate one by one plugin on your site and then check for the issue.

Note:- The auction plugin is based Woocommerce plugin so don’t deactivate woocommerce plugin.

3) If the problem persists in step 2 then switch to any other WordPress core theme like theme 2023, or theme 2024, and then check for the issue.

After following the above steps, if you face the same issue again then
please post your query here

We will check and let you know.

Thank You

Hi?aruiz15,

We have checked regarding the below URL –
https://marketplace.valtius.io/product/pepe/

It displays the blank page, it looks like, there is an error on your site.

Please check the screenshot – https://prnt.sc/PSvGHnsI9d3_

To resolve the issue, follow the below steps —

1) Use the auction shortcode without any parameters like this – [uwa_new_auctions] and then check for the issue.

2) If you are still facing in step1, check for the error first and
resolve that error with the help of the site developer.

You can find that error at woocommerce logs —

• Goto Admin Dashboard > Woocommerce > Status
• Here click on “Logs” tab
• Select the date and view the error details.

Please refer to the screenshot – https://prnt.sc/3NgsKOqRRzzN

Once you resolve the error, add a test auction product,
check the shortcode with parameters and after that, if you face
the issue with auctions, please post your query with woocommerce report at?here

Let us know if you have any other questions.

Thank You

Hi aruiz15,

Concerning your query, Could you please share the WooCommerce System Report?
It can be found – at WP Admin > WooCommerce > Status > Get System Report. This will help us analyze the WordPress setup that you are running and will give us an idea if WP and related software used are using the latest version or not.

It will be good if you can reply to query at here

And if you have any other questions, please feel free to ask.

Thank You

Hello,

Thanks for reaching out, we are here to help you.

With regards to your issue, we have checked on your site
but it looks like, your site is under maintenance

Refer to this link – https://prnt.sc/06isCICP9NqL

Hence we could not test the issue on your site.
It would be good if you could give proper access to the below URL

https://marketplace.valtius.io/product/pepe/

Moreover, we recommended that if possible then please update
the WordPress with the latest version.

And update the Woocommerce
and Ultimate Auction for WooCommerce plugin with the latest version and check for the issue again and let us know.

Thank You

Hello,

For Ultimate Car Auction software, the demo site is secure with Browser Authentication. We have changed the username and password for it.

-> Ultimate Car Auction Software (a Theme) – This is suitable for creating a new car, bike, or vehicle auction website.
Its demo is available at wp-carauction.inceptionsoftware.org

If you want to visit this site and test the functionality, please contact us here. We will provide you with more information there.

Thank You

• This reply was modified 1 year, 2 months ago by payalrajyaguru.

Hello gshiels,

-> We suggest that you record a video of your issue and share it with us. So, we will get a clear idea about it and we can reproduce it on our server.

-> Please share the site URL from which we can download the theme(Elementor) that you are using on your site. If it is paid, please share the theme zip. We will test this issue on our server and let you know.

-> Please share the screenshot of the auction setting page that you have configured on your site. (Ultimate Auction -> Settings -> Auctions tab)

-> Please create a test auction on your site and share its URL with us. 

Once you share the answers to the above queries, we will check and let you know.

——————————————————

We have read your query. It looks like you are confused regarding the Pro version of the auction plugin. 

We have below a free version of the auction plugin.

1) Ultimate WordPress Auction Pro – It is based on WordPress.
2) Ultimate Auction for Woocommerce – We have developed it based on the Woocommerce plugin.

If you are asking for the Pro version of the Ultimate WordPress Auction plugin. It is not available since we have stopped selling the license of the Pro plugin based on WordPress.

We have below the Pro versions.

-> Ultimate Auction: Pro Plugin – Suitable for existing websites.
Its demo is available at https://testdrive.auctionplugin.net
Here are its “YouTube Tutorials” –?https://www.youtube.com/@ultimateauctionplugin

-> Ultimate Auction: Pro Software (a Theme) – Suitable for creating a new auction website for painting, arts, collectibles, stamps, and other things.
Its demo is available at https://demo.getultimateauction.com
Here are its “YouTube Tutorials” –?https://www.youtube.com/@ultimateauctionprotheme4001

-> Ultimate Car Auction Software (a Theme) – This is suitable for creating a new car, bike, or vehicle auction website.
Its demo is available at wp-carauction.inceptionsoftware.org
Browser Authentication
User Name : softwareforcar
Passwords : softwareforcar@123

Your Requirement – as we would like more than 4 photos in each auction.
Response : This functionality is included into the Pro software. Since we have developed it based on the woocommerce plugin, you can add multiple images for the auction product.

Thank You

• This reply was modified 1 year, 2 months ago by payalrajyaguru.

Hello jboetger,

We have checked your site. It looks like the auctions are displayed properly on the below page of your site now.

Page URL – https://caremoseslake.com/cookie-auction/
Please review the attached video – https://we.tl/t-B0BdE8aFNd

If you have any queries regarding this issue, let us know.
Thank You

• This reply was modified 1 year, 3 months ago by payalrajyaguru.

Hello jboetger,

We have developed the below shortcode into the Ultimate WordPress Auction Plugin. It lists all the auctions.

[wdm_auction_listing]

We have tested the plugin shortcode. It works properly. Please review the attached video. – https://we.tl/t-SWClaZtraO

-> Make sure that you have added the correct shortcode to the page.
-> Have you customized the auction plugin code? Let us know.
-> Please record the video by editing the shortcode page, showing the shortcode, and redirecting it to the front page.

We will check and let you know.
Thank You