PC1271

@tammie Lister, I reactivated Gutenberg, but it doesn’t show up in the admin panel. So, I can’t even access the demo page.
Now, even with Gutenberg active, Elementor is loading just fine. But the Gutenberg admin panel is nowhere to be found!
Even when I try editing a page, there’s no way to enter the Gutenberg editor.

Same problem here!

Thx, Angelo, good to know EM will be compliant soon. ??

• This reply was modified 6 years, 6 months ago by PC1271.

In the wp-content/languages folder, you should find a folder with the name plug-ins/GDPR. Inside that folder are some other language files.
You can store your files there and you should see your translated strings.

You can use poedit to create your own language files from the .pot file provided with the plugin.

Wow! More than 5 months to reply and tell me it’s not possible.
That much was already clear to me and I’ll look at a different solution.

Thx for sharing. My website was also down after the update.
I’ll try your fix but I hope this will be soon resolved in a new update.

Yes, the fix seems to be working for now.

• This reply was modified 6 years, 7 months ago by PC1271. Reason: tried the fix

Problem was resolved by UM Premium Support.
In order to resolve the problem, it was necessary to delete and reinstall UM.

Thx for helping me out.

Closing the issue now.
Best regards,
Patrick

Hi,

It’s been almost 2 weeks ago since your last update in trying to solve this issue. As suggested, I tried to find a possible plugin conflict, causing this problem, but as indicated, I couldn’t find any.
Even more, with only UM and a standard WordPress theme active, the problem remained. So, I don’t know what else to try.

As the website development is nearing completion, I really need to make a choice soon: either keep using UM or look for an alternative solution.
I really like UM and invested a lot of time testing this issue. I want it to work. But if this problem can’t be solved, I’ll have no other choice but to search for an alternative plugin.

Since the website is still under development, as I told you before, I can give you full admin privileges to run every test you wish to run to try and solve this issue.
Please let me know how you wish to continue.
Thanks,
Patrick

• This reply was modified 6 years, 9 months ago by PC1271.

Update: strange, but true, after installing this plugin: WP BrowserUpdate, the video plays, even in IE!
So, problem resolved. ??

Hi,

I noticed one of your developers created a user account on my website.
Would it help to give him admin privileges?

Regards,
Patrick

OK Ben,

Can’t say I blame you; I hate IE too. I wish everyone would stop using it.
Anyway, I could only ask. ?? Maybe you had an idea why it’s not working.

Ok, when we launch the website I will advice all users to not use IE! lol

Hi,

I deactivated all plugins, except UM.
The profile page is still empty, while all other pages work.
And with ’empty’, I mean the body part where the profile should be seen is not there. Everthing else (header, sidebar, footer) was ok. But you can see that when you visit the url I sent earlier.

And then I also changed the theme to the default twentysixteen WordPress theme. Still the same result: empty profile page!

Regards,
Patrick

• This reply was modified 6 years, 9 months ago by PC1271.
• This reply was modified 6 years, 9 months ago by PC1271.

Hi,

Ok, I activated the twentysixteen theme. The profile page is still empty.
Which is what I expected, since the page used to work before. When I first installed UM with this theme, everything worked just fine. There have been no updates to the theme since.

Another thing I can try is deactivate my plugins and see if there’s an issue with one of the plugins I’m using. I’ll start with the plugins I recently installed or which had a recent update.
I’ll let you know how that goes.

Regards.

Thx Antoine,

For helping me resolve this issue.
I could have known that translating the strings would suffice to get this working.

Anyway, I’m glad we can now close this issue.

Best regards,
Patrick