pcrespi

Hi @ckadenge, thank you for your reply.

Sure, please find the report hereunder:

` WordPress Environment

WordPress address (URL): https://www.merceditas.it
Site address (URL): https://www.merceditas.it
WC Version: 9.3.1
Legacy REST API Package Version: ? 1.0.4
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: it_IT
External object cache: ? Server Environment

Server Info: Apache/2.4.54 (Unix)
PHP Version: 8.0.23
PHP Post Max Size: 4 GB
PHP Time Limit: 240
PHP Max Input Vars: 1000
cURL Version: 7.86.0
OpenSSL/1.1.1t

SUHOSIN Installed: –
MySQL Version: 10.3.32-MariaDB
Max Upload Size: 4 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 9.3.1
WC Database Prefix: wp_
Dimensione totale database: 13.66MB
Dimensione dati database: 10.91MB
Dimensione indice database: 2.75MB
wp_woocommerce_sessions: Dati: 0.03MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_actions: Dati: 0.06MB + indice: 0.11MB + motore InnoDB
wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_logs: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_comments: Dati: 0.06MB + indice: 0.09MB + motore InnoDB
wp_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_jetpack_sync_queue: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_options: Dati: 5.19MB + indice: 0.13MB + motore InnoDB
wp_postmeta: Dati: 2.52MB + indice: 0.34MB + motore InnoDB
wp_posts: Dati: 1.27MB + indice: 0.06MB + motore InnoDB
wp_revslider_css: Dati: 0.19MB + indice: 0.02MB + motore InnoDB
wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_sliders: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_sliders7: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_slides: Dati: 0.14MB + indice: 0.02MB + motore InnoDB
wp_revslider_slides7: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_usermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.03MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_orders: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
wp_wc_orders_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_addresses: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_operational_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpforms_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpforms_payments: Dati: 0.02MB + indice: 0.14MB + motore InnoDB
wp_wpforms_payment_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpr_above_the_fold: Dati: 0.08MB + indice: 0.06MB + motore InnoDB
wp_wpr_lazy_render_content: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_wpr_rocket_cache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.09MB + motore InnoDB Post Type Counts

attachment: 122
base_element: 8
customize_changeset: 2
elementor_library: 2
mc4wp-form: 1
nav_menu_item: 56
page: 20
post: 20
product: 23
product_variation: 37
revision: 24
shop_order: 20
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 2
wp_navigation: 1
wpcf7_contact_form: 2 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (18)

Contact Form 7: di Takayuki Miyoshi – 5.9.8
Elementor: di Elementor.com – 3.24.2
MC4WP: Mailchimp for WordPress: di ibericode – 4.9.17
Redis Object Cache: di Till Krüss – 2.5.3
Slider Revolution: di ThemePunch – 6.7.18
TemplateMela Core – Plugin for the TemplateMela Theme: di TemplateMela – 3.1.1
TemplateMela Theme – VegPoint: di TemplateMela – 3.0.0
WPC Smart Compare for WooCommerce: di WPClever – 6.2.8
WPC Smart Quick View for WooCommerce: di WPClever – 4.1.2
WPC Smart Wishlist for WooCommerce: di WPClever – 4.9.0
WooCommerce Legacy REST API: di WooCommerce – 1.0.4
WooPayments: di WooCommerce – 8.2.1
WooCommerce PayPal Payments: di WooCommerce – 2.9.0
WooCommerce: di Automattic – 9.3.1
WP Crontrol: di John Blackbourn – 1.17.0
WP Mail SMTP: di WP Mail SMTP – 4.1.1
WP Rocket: di WP Media – 3.17
WPForms Lite: di WPForms – 1.9.0.4 Inactive Plugins (2)

Akismet Anti-spam: Spam Protection: di Automattic – Anti-spam Team – 5.3.3
WooCommerce Amazon Pay: di WooCommerce – 2.5.2 Dropin Plugins ()

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In Settings

Legacy API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 giorni
Level threshold: –
Log directory size: 85 KB WC Pages

Shop base: #49 – /shop/
Carrello: #50 – /cart/ – Contiene lo shortcode [woocommerce_cart]
Pagamento: #51 – /checkout/ – Contiene lo shortcode [woocommerce_checkout]
Il mio account: ? La pagina non è impostata
Termini e condizioni: ? La pagina non è impostata Theme

Name: avanam-vegpoint
Version: 1.0.0
Author URL: #
Child Theme: ?
Parent Theme Name: Avanam
Parent Theme Version: 1.4.4
Parent Theme Author URL: https://avanam.org/
WooCommerce Support: ? Templates

Overrides: /volume1/web/merceditas/wp-content/plugins/templatemela-core/includes/templates/stock.php versione – è obsoleta. La versione attuale è 3.0.0

Outdated Templates: ?

WooPayments

Version: 8.2.1
Connected to WPCOM: Sì
WPCOM Blog ID: 237047902
Account ID: ? Non collegato
Logging: Disabilitato WooCommerce PayPal Payments

Onboarded: ?
Shop country code: IT
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ? Next scheduled: 2024-09-18 12:45:14 +02:00
Options: ?
Notes: 56
Onboarding: completed Action Scheduler

Completato: 119
Oldest: 2024-09-16 16:56:47 +0200
Newest: 2024-09-18 00:08:17 +0200

Operazione non riuscita: 4
Oldest: 2024-09-16 10:18:47 +0200
Newest: 2024-09-17 16:24:33 +0200

In attesa: 6
Oldest: 2024-09-18 16:19:29 +0200
Newest: 2024-09-23 14:00:00 +0200 Status report information

Generated at: 2024-09-18 11:13:09 +02:00

Dear @furqanfazal, thank you for your reply.

I’ve sent a form request through plugin site…. hope somebody will answer soon. Thanks

To let anyone know: I’ve used contact form and no response after more than 1 week…..

This way it is useless.

I’ve done it in private. Many thanks