pdiaz123

We’ll try your recommendations and see if that will fix the issue. Thank you!

Here are the plugins installed:

• Advanced Custom Fields PRO (Version 6.1.6)
• Classic Editor (Version 1.6.3)
• Contact Form 7 Datepicker (Version 2.6.0)
• Contact Form DB (Version 2.9.15)
• Fiat Sidebar Nav (Version 2.0)
• Really Simple CAPTCHA (Version 2.2)
• Redirection for Contact Form 7 (Version 3.0.1)
• SEO Redirection (Version 9.5)
• Smush (Version 3.14.2)
• UpdraftPlus – Backup/Restore (Version 2.23.9.26)
• Widget CSS Classes (Version 1.5.4.1)
• Wordfence Security (Version 7.10.4)
• WP Mail SMTP (Version 3.8.2)
• WP Super Minify (Version 1.5.1)
• WPCode Lite (Version 2.1.1)
• Yoast Duplicate Post (Version 4.5)
• Yoast SEO (Version 21.0)

It’s using a custom template developed by Splashbox.

Hi,

Thank you for the insights. I’ll try the suggested fix; but would you be able to share the steps on how I can do this:

Another option is to exclude optimization of?api.js?in the WP Rocket settings.

Appreciate the help!

Hello Igor,

Below’s the system report: `
### WordPress Environment ###

WordPress address (URL): https://www.patientwolfgin.com
Site address (URL): https://www.patientwolfgin.com
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: ? 5.9.5 – There is a newer version of WordPress available (6.1.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 64 MB
PHP Time Limit: 240
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.37-MariaDB
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wpum_
Total Database Size: 158.82MB
Database Data Size: 106.65MB
Database Index Size: 52.17MB
wpum_woocommerce_sessions: Data: 0.39MB + Index: 0.02MB + Engine InnoDB
wpum_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpum_woocommerce_order_items: Data: 0.50MB + Index: 0.19MB + Engine InnoDB
wpum_woocommerce_order_itemmeta: Data: 13.52MB + Index: 9.03MB + Engine InnoDB
wpum_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpum_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_actionscheduler_actions: Data: 1.02MB + Index: 8.17MB + Engine InnoDB
wpum_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_actionscheduler_logs: Data: 2.02MB + Index: 2.03MB + Engine InnoDB
wpum_cart_empty_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_cart_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_category_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_checkout_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_comments: Data: 9.52MB + Index: 9.09MB + Engine InnoDB
wpum_ee_products_sync_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_ee_product_sync_profile: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_ee_prouct_pre_sync_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_elfsight_age_verification_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_elfsight_instagram_feed_cache: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wpum_elfsight_instagram_feed_ig_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_elfsight_instagram_feed_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_elfsight_instagram_feed_widgets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_giftvouchers_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_giftvouchers_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_giftvouchers_setting: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_giftvouchers_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
wpum_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpum_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_myaccount_not_login_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_myaccount_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_offline_giftcard: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_options: Data: 12.39MB + Index: 3.34MB + Engine InnoDB
wpum_order_received_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_postmeta: Data: 20.55MB + Index: 16.06MB + Engine InnoDB
wpum_posts: Data: 7.52MB + Index: 0.75MB + Engine InnoDB
wpum_product_tempate_page: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wpum_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_sliders: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wpum_revslider_sliders_bkp: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_slides: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
wpum_revslider_slides_bkp: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpum_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_sendlelogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wpum_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_usermeta: Data: 1.14MB + Index: 0.56MB + Engine InnoDB
wpum_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpum_wcpdf_invoice_number: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpum_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wc_customer_lookup: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wpum_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpum_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wpum_wc_order_product_lookup: Data: 0.31MB + Index: 0.38MB + Engine InnoDB
wpum_wc_order_stats: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
wpum_wc_order_tax_lookup: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wpum_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpum_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpum_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wfblockediplog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpum_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpum_wfconfig: Data: 1.28MB + Index: 0.00MB + Engine InnoDB
wpum_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wffilemods: Data: 14.55MB + Index: 0.00MB + Engine InnoDB
wpum_wfhits: Data: 2.02MB + Index: 0.22MB + Engine InnoDB
wpum_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wfissues: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wpum_wfknownfilelist: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wpum_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wflogins: Data: 1.44MB + Index: 0.17MB + Engine InnoDB
wpum_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpum_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpum_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpum_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpum_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpum_wt_iew_action_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_yoast_indexable: Data: 0.55MB + Index: 0.16MB + Engine MyISAM
wpum_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpum_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpum_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpum_yoast_seo_links: Data: 0.07MB + Index: 0.02MB + Engine MyISAM

### Post Type Counts ###

attachment: 646
custom_css: 1
dc_streams: 1
dt_wpmap: 2
epx_page_wooco: 1
giftcard: 5
nav_menu_item: 13
oembed_cache: 1
page: 31
popup: 6
popup_theme: 8
post: 36
product: 32
product_variation: 15
revision: 1094
shop_coupon: 101
shop_order: 3830
shop_order_refund: 38
templatera: 1
tribe_events: 20
us_content_template: 7
us_grid_layout: 5
us_header: 4
us_page_block: 4
us_portfolio: 123
voucher_template: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

WooCommerce Checkout & Account Field Editor: by ThemeLocation – 1.2.7
Advanced Custom Fields: by Delicious Brains – 5.12.2
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
GTM4WP: by Thomas Geiger – 1.16.2
Elfsight Age Verification CC: by Elfsight – 1.1.0
Elfsight Instagram Feed CC: by Elfsight – 4.0.3
Conversios.io – All-in-one Google Analytics, Pixels and Product Feed Manager for WooCommerce: by Conversios – 5.0.6
The Events Calendar PRO: by The Events Calendar – 5.14.2.1
Facebook for WooCommerce: by Facebook – 3.0.4
Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported): by codemenschen – 4.2.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.10.0
Google Listings and Ads: by WooCommerce – 2.0.3
Insert Headers and Footers: by WPBeginner – 1.6.2
WPBakery Page Builder: by Michael M – WPBakery.com – 6.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Facebook for WordPress: by Facebook – 3.0.6
Sendle Shipping Plugin: by Joovii – 5.6
Popup Maker: by Popup Maker – 1.16.7
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.16
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: by ThemePunch – 6.5.3
Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.6
Templatera: by WPBakery – 1.1.12
The Events Calendar: by The Events Calendar – 5.15.0.1
UpSolution Core: by UpSolution – 7.14.2
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.0
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.0.12 (update to version 5.3.5 is available)
WooCommerce Free Gift Coupons: by Kathy Darling – 3.3.3 (update to version 3.3.5 is available)
WooCommerce CyberSource Gateway: by SkyVerge – 2.5.3 (update to version 2.5.4 is available)
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.5
Hide Shipping Methods for WooCommerce: by ELEXtensions – 1.0.2
WooCommerce Smart Coupons: by StoreApps – 4.7.8 (update to version 6.7.0 is available)
WooCommerce Ultimate Gift Card: by MakeWebBetter – 2.7.8
WooCommerce Xero Integration: by WooCommerce – 1.7.17 (update to version 1.7.50 is available)
WooCommerce: by Automattic – 6.5.1 (update to version 7.1.0 is available)
Wordfence Security: by Wordfence – 7.5.10
Yoast SEO: by Team Yoast – 19.10
WP File Manager: by mndpsingh287 – 7.1.5
WP Mail SMTP: by WPForms – 3.4.0

### Inactive Plugins (3) ###

All-in-One WP Migration: by ServMask – 7.47
Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
WooODT Lite: by ByConsole – 2.2.6

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)
wgm_gift_card (wgm_gift_card)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5244 – /shop/
Cart: #774 – /cart/
Checkout: #776 – /checkout/
My account: #1556 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Impreza Child
Version: 1.0
Author URL: https://us-themes.com/
Child Theme: ?
Parent Theme Name: Impreza
Parent Theme Version: 7.14.2
Parent Theme Author URL: https://us-themes.com/
WooCommerce Support: ?

### Templates ###

Overrides: Impreza-child/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
Impreza-child/woocommerce/emails/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0
Impreza-child/woocommerce/emails/customer-new-account.php version 3.5.2 is out of date. The core version is 6.0.0
Impreza-child/woocommerce/emails/customer-note.php version 3.5.0 is out of date. The core version is 3.7.0
Impreza-child/woocommerce/emails/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0
Impreza-child/woocommerce/emails/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0
Impreza-child/woocommerce/emails/customer-reset-password.php version 3.5.0 is out of date. The core version is 4.0.0
Impreza-child/woocommerce/order/order-details.php version 3.7.0 is out of date. The core version is 4.6.0

Outdated Templates: ?

Learn how to update

### CyberSource ###

Environment: Production
Debug Mode: Off

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 0
Next export: Not scheduled

### Action Scheduler ###

Canceled: 1
Oldest: 2022-11-08 13:09:54 +0000
Newest: 2022-11-08 13:09:54 +0000

Complete: 1,524
Oldest: 2022-10-23 22:34:38 +0000
Newest: 2022-11-23 11:31:52 +0000

Failed: 312
Oldest: 2022-09-14 09:41:32 +0000
Newest: 2022-09-14 09:41:32 +0000

Pending: 6
Oldest: 2022-11-23 12:58:02 +0000
Newest: 2022-11-24 06:42:42 +0000

### Status report information ###

Generated at: 2022-11-23 21:49:12 +10:00
`