pear8398

Hi,

Here is an example of using the shortcode:

[cusrev_all_reviews add_review="true"]

please go to Reviews > Settings > Shortcodes tab, to get more details.

Regarding the custom CSS code, I don’t see it applied on your site. You can add the code to Appearance > Customize > Additional CSS. Also, it is an example of a selector. If you want to customize more, please create your own CSS code, or contact an expert developer to help.

Hi,

Thanks for using CusRev.

You can go to User > Profile > Display name publicly as: select the name to show in the answer section. It is a feature of WooCommerce/WordPress that allows you to reply to a review/comment.

There is a way, you can follow the solution below to override default templates of our plugin
How to Override Default Templates
however, we don’t support customization code. If you cannot complete the task, please contact an expert developer to help you in this case.

Hi,

Thanks for using CusRev.

You are using the all reviews shortcode on the product page, so please add the attribute add_review="true" to the shortcode to enable a review form in the reviews section.

Regarding the show more button, you can use the selector below to change the color of this

.cr-all-reviews-shortcode .cr-show-more-button {
    background-color: green;
    color: red;
}

Hi @lzawie

Thanks for using CusRev.

Can you share a screenshot of the page WooCommerce > Orders? Also, if you have the pro version, please contact us here https://www.cusrev.com/business/contact-us.html for premium support.

Hi,

Thank you for using CusRev and for your feedback.

I will forward this request to the development team to consider supporting it in future updates.

Hi,

Thanks for using CusRev.

You can use a review slider shortcode to show reviews in a slider on any page. However, it doesn’t support showing replies to reviews. Please go to Reviews > Settings > Shortcodes tab, to get more details.

Hi,

Thanks for using CusRev.

Currently, we don’t support an option to filter unanswered questions. I will forward this ticket to the development team to consider supporting this in future updates.

Hi,

Thanks for using CusRev.

You can manually send the review reminder to the past order. Please follow this solution How to Manually Send Review Reminders?

Hi,

I think there is an issue with the variables $rev_name and $rev_email, you can pass a user name and email instead of variables and see if it helps.
Also, if you use the code to add the review programmatically, it isn’t affected by our plugin features. You can deactivate our plugin and run the code again to see the result.

Hi,

Thanks for using CusRev.

1. Our plugin only supports showing grid reviews in 3 columns. There isn’t an option to show reviews in 4 columns.

2. No, there isn’t a slider shortcode to show only videos.

3. Language of some posts doesn’t relate to our plugin features to collect and display reviews on the site. Do you mean something else?

Hi,

Thanks for using CusRev.

Can you share the code that you use to add a review programmatically? If you deactivate our plugin, does the reviewer name still show Anonymous?

Hi,

Thanks for using CusRev.

I can close the image popup from the reviews section as well, screen record https://imgur.com/ESB1U9c
Can you please recheck this and share a screen record of the issue on your end?

Hi,

Thanks for using CusRev.

Please follow the solution Reviews Not Showing on Product Page to enable the reviews section on the product page.

Let me know if it helps.

Hi,

Thanks for using CusRev.

Supporting the customization code is beyond our scope. I would recommend contacting an expert developer to help you customize the custom question input type.