pear8398

Hi,

Thanks for using CusRev.

The loopback request doesn’t work when you use PHP 8.2 which means there are some PHP modules like cURL, allow_url_fopen aren’t enabled for this version.
This is related to the hosting so please contact your hosting support and ask for further assistance.

Hi,

Thank you for using CusRev.

If you deactivate our plugin, do you see 15 stars in the review form?

Hi,

Thanks for using CusRev.

Yes, our plugin supports that feature. You can use the aggregated review form to collect reviews for your site.
Please read more about the form in the solutions below
What is an Aggregated Review Form?
Getting Started Tutorial

Hi,

Thanks for using CusRev.

If the customer is prompted to log in to your site, you can use the default review form of WooCommerce to allow the customer to submit reviews on your site.

You can follow the solution to enable the reviews section on the product page
Reviews Not Showing on Product Page

Hi,

Thanks for using CusRev.

You can use the reviews slider shortcode and use the attribute max_chars to limit the number of review characters displayed on the frontend. For example:

[cusrev_reviews_slider max_chars="50"]

Please go to Reviews > Settings > Shortcodes tab, to get more details.

Hi,

Thanks for using CusRev.

It’s a parameter added to the product page URL to filter reviews by rating, not a page so it won’t be added to the sitemap. Also, there is a canonical URL point to the product page so the URL with parameter shouldn’t be indexed in the search engine, check this screenshot https://imgur.com/nZZo80I

If you want to disable the parameter, please go to Reviews > Settings > Review Extensions tab > Visual Style: CusRev (enhanced user interface).

Hi,

I see there is a caching plugin activated on your site. Please try to clear all caches (plugin, hosting, browser …) and recheck the issue.

Hi,

Here is an example of using the shortcode:

[cusrev_all_reviews add_review="true"]

please go to Reviews > Settings > Shortcodes tab, to get more details.

Regarding the custom CSS code, I don’t see it applied on your site. You can add the code to Appearance > Customize > Additional CSS. Also, it is an example of a selector. If you want to customize more, please create your own CSS code, or contact an expert developer to help.

Hi,

Thanks for using CusRev.

You can go to User > Profile > Display name publicly as: select the name to show in the answer section. It is a feature of WooCommerce/WordPress that allows you to reply to a review/comment.

There is a way, you can follow the solution below to override default templates of our plugin
How to Override Default Templates
however, we don’t support customization code. If you cannot complete the task, please contact an expert developer to help you in this case.

Hi,

Thanks for using CusRev.

You are using the all reviews shortcode on the product page, so please add the attribute add_review="true" to the shortcode to enable a review form in the reviews section.

Regarding the show more button, you can use the selector below to change the color of this

.cr-all-reviews-shortcode .cr-show-more-button {
    background-color: green;
    color: red;
}

Hi @lzawie

Thanks for using CusRev.

Can you share a screenshot of the page WooCommerce > Orders? Also, if you have the pro version, please contact us here https://www.cusrev.com/business/contact-us.html for premium support.

Hi,

Thank you for using CusRev and for your feedback.

I will forward this request to the development team to consider supporting it in future updates.

Hi,

Thanks for using CusRev.

You can use a review slider shortcode to show reviews in a slider on any page. However, it doesn’t support showing replies to reviews. Please go to Reviews > Settings > Shortcodes tab, to get more details.

Hi,

Thanks for using CusRev.

Currently, we don’t support an option to filter unanswered questions. I will forward this ticket to the development team to consider supporting this in future updates.